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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,531 reviews
Gayla Mettler's profile image
Gayla Mettler 
2 years ago

They are always right on top of my claims! 

Business response:

Hi Gayla, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Arnold Velazquez's profile image
Arnold Velazquez 
2 years ago

Quick response and easy to summit a claim. Very professional service 👍 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Peter Goldstein's profile image
Peter Goldstein 
2 years ago

like that the work gets done the first time. 

Jeffrey Eisenstein's profile image
Jeffrey Eisenstein 
2 years ago

Great Customer Service setting up the appointment. 

Business response:

Thanks for sharing your positive feedback. 

Albert Lister's profile image
Albert Lister 
2 years ago

Everything was very fast. I also was very pleased with the service company that performed the work. 

Business response:

Hi Albert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Fred Blackwell's profile image
Fred Blackwell 
2 years ago

Been a customer for five or six years and so far so good not always the best but the contractors in times gonna be horrible 

Business response:

Your feedback is greatly appreciated. 

Dock's profile image
2 years ago

Good prompt response. Very professional service. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

RitaChaney's profile image
RitaChaney 
2 years ago

the repair businesses are 50 miles away. always get an app a week after calling 

Geraldine Davenport-Rose's profile image
Geraldine Davenport-Rose 
2 years ago

I had a problem with my oven in August and they sent someone from Searis. The guy did not check the oven, even though we told him sometimes it heats and sometimes it does not. The day he came, the oven came on and 2 days later it wouldn't heat. It was doing this off and on. I told him that it was the igniter. He didn't bother to check the oven and tried to tell us how to turn the oven on. We have been living her e for 15 years and of course we know how to work an oven. I was charged the 75 dollars for the deductible and did ... read more

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,531 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.