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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
mike monroe's profile image
mike monroe 
2 years ago

Get prompt response and service from them 

Business response:

Thanks for letting us know everything is working out for you! 

MARTHA's profile image
2 years ago

Communication throughout the process. Very seamless process from beginning to end 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Christopher A Sciacca's profile image
Christopher A Sciacca 
2 years ago

They are responsive and seem to work with credible companies. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Eleanor Anderson's profile image
Eleanor Anderson 
2 years ago

They were able to find a company to get the job done fast! 

Business response:

Thanks for sharing your positive feedback. 

Debra Whittingham's profile image
Debra Whittingham 
2 years ago

As a customer, when I call I don't really feel "helped" per se. The interaction feels sterile and the other person on the the line is typically curt. I'm not getting the feeling of the agent actually cares about my problem and the best way to go about fixing it. 

Business response:

Hi Debra, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. 

Dick Irwin's profile image
Dick Irwin 
2 years ago

always have the best response and timing 

Business response:

Hi Dick, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Cassandra's profile image
Cassandra 
2 years ago

Response time was quick. Everyone was very professional. 

Business response:

Hi Cassandra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

DONNA's profile image
2 years ago

How quickly and efficiently work has been done. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

MARTHA's profile image
2 years ago

Quick service! Very helpful warranty program! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.