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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,532 reviews
SHAWLONTE's profile image
SHAWLONTE 
2 years ago

Excellent! Very quick response time and the tech was very pleasant and professional. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Steve Husted's profile image
Steve Husted 
2 years ago

It would be nice if AHS was more involved we are the customer they make no effort to reach out ever.. follow up to see how everything is going. If happy with results if we need anything Nothing no effort I had to call 6 times in a day to get help and to see next steps and what to expect no communication at all.. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Matthew Mestas's profile image
Matthew Mestas 
2 years ago

Fast, efficient, truthful, on time service 

Business response:

Hi Matthew, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Bob Grill's profile image
Bob Grill 
2 years ago

Excellent customer service and they always select great companies to respond to our needs 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Carolyn Wilder's profile image
Carolyn Wilder 
2 years ago

They scheduled service for us immediately. 

Business response:

Thanks for sharing your positive feedback. 

Paulette Willard's profile image
Paulette Willard 
2 years ago

Problem with A/C was handled quickly. Service Technician came out next day. 

Business response:

We're glad to hear your experience went well. 

Kristin Ellis's profile image
Kristin Ellis 
2 years ago

We have filed two claims. One was resolved, the other is on-going and unresolved. 

David H. Fauss's profile image
David H. Fauss 
2 years ago

We've been fighting A problem with a fridge for several years with multiple repairs. Thankfully, this time, AHS stepped up and did the right thing in replacing it! 

Business response:

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Rosie niku's profile image
Rosie niku 
2 years ago

They are amazing great coverage and very quick service 

Business response:

Hi Rosie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,532 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.