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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
Judy Flores's profile image
Judy Flores 
2 years ago

Great coverage and fast service time. Easy set up, great customer service. 

Business response:

Hi Judy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Euna Davis's profile image
Euna Davis 
2 years ago

Not including last visit, usually long waits for service. Language barrier confusion.Can sometimes get a bit frustrating. Yes they do try to be friendly. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Marcus Dixon's profile image
Marcus Dixon 
2 years ago

I have had great experiences with Home Shield, except when my air conditioning unit went out and the contractor was horrible and I had to buy a whole new system. Everything else has been good! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Darryl Bennett's profile image
Darryl Bennett 
2 years ago

Fast service, easy to request service. Technicians have been professional 

Business response:

We're glad to hear your experience went well. 

JAMES's profile image
JAMES 
2 years ago

I like the service we got in a timly way 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Richard Gianferante's profile image
Richard Gianferante 
2 years ago

The first day our warranty was active our AC went out and they sent someone out same day! A week later our TV died and Boom they replaced it. So far we absolutely love the Warrenty. It's a small price that covers big costly items 

Business response:

Hi Richard, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ROBERT's profile image
ROBERT 
2 years ago

The process to initiate a claim was seamless. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Joan Burroughs's profile image
Joan Burroughs 
2 years ago

It was simple and easy to get my problem addressed. 

Business response:

Hi Joan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Gayla Mettler's profile image
Gayla Mettler 
2 years ago

They are always right on top of my claims! 

Business response:

Hi Gayla, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.