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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
Jackie Rice's profile image
Jackie Rice 
2 years ago

Prompt and professional service. Very courteous repair men. 

Business response:

Hi Jackie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Carolyn Harris's profile image
Carolyn Harris 
2 years ago

Timely and great service techs. Also received reimbursement e-cards to purchase new appliances very quickly 

Business response:

Hi Carolyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sharon Rankin's profile image
Sharon Rankin 
2 years ago

Prompt, courteous and committed to helping the homeowner 

Business response:

Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

DARLENE's profile image
DARLENE 
2 years ago

American Home Shield always answers my requests for service. They let me know that the service provider will contact me before the end of the next business day and they always do. They also always ask me for my opinion about the quality of the service and about the timeliness of the service work that was provided. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ernestine A Tizeno's profile image
Ernestine A Tizeno 
2 years ago

Very polite people. Very professional and knew their job. I am very pleased with your company. I am also so glad I join years ago 

Business response:

Hi Ernestine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

ELIZABETH's profile image
ELIZABETH 
2 years ago

Easy to schedule and they answered all my questions very quickly via the chat option. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JOE PETRYSHYN's profile image
JOE PETRYSHYN 
2 years ago

The first call was to replace a water faucet. Had problem s with contractor. After months the contractor apologized. The second was a dishwasher part failure. Excellent service 

Business response:

Hi Joe, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Deborah Brinkley's profile image
Deborah Brinkley 
2 years ago

We choose to get a new washer because we had been without a washer for weeks and then we found out that the wrong part was ordered which made us have to wait longer and we really needed our washer. The workers were very polite and apologetic. We also had to wait for our dishwasher parts as long but we were able to maneuver around the dishwasher. Again the workers were apologetic. My appointment for service was between 1 and 4. They got there at 7;00 pm. I had waited all day for them to come! I got no call telling me there wo... read more

Matt's profile image
Matt 
2 years ago

Excellent service call. My air conditioners both went out at the same time causing me to be without air conditioning in arizona in 105 degree weather. I called American Home service and I had an appointment set up instantly with an a/c company that fixed my problem in under an hour. The entire process was very satisfying! 

Business response:

Hi Matt, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.