American Home Shield

4.1

Home Services
Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.1143,043 reviews

William R Perry

3 years ago

AHS worked with me thru the whole month while waiting for the job to be completed

Business response:

Thanks for letting us know everything is working out for you!

Stephanie Malatt

3 years ago

It takes time depending on claim but I do like working with AHS and the outcomes at my house

Business response:

Thanks for sharing your positive feedback.

Mr. Pierce

3 years ago

Reliable tech service and they listen to customers questions and need for services. responses an serthey listen vices

Business response:

Thanks for sharing your positive feedback.

Tom Schmitt

3 years ago

Inconsistent service. I've had two bad experiences & two very good experiences.

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Carolyn Pastorek

3 years ago

When I've had a problem with an appliance or system in my home covered by my AHS policy, the response has been almost immediate.

Business response:

Thanks for letting us know everything is working out for you!

Rick Walker

3 years ago

Curtious professional installation very fast and friendly completion

Business response:

Hi Rick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

M. Moore

3 years ago

My wonderful experience with Ronna in corporate

Business response:

Thank you for your feedback!

Barbara Straw

3 years ago

Phone service has gotten much better, but the service people who respond can't fix anything and break more things. We tried to have 2 refrigerators fixed that took over 3 months and 3 different service companies. Finally, we got some help and one was fixed, but broke again. The 2nd one the service company broke 2 pieces of the refrigerator and now the icemaker doesn't work.

Business response:

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Denise Chenault

3 years ago

I like that AHS contacts the techs immediately to come to your home. And if the job is not completed the first time they will send them back out.

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!