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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
Mary Russell's profile image
Mary Russell 
2 years ago

i rated a 5 however, all stars lite up. Jessica was courteous, polite and a subject matter expert in her field 

Business response:

Thanks for sharing your positive feedback. 

GUSTAVO's profile image
GUSTAVO 
2 years ago

everything was great, customer service, professionalism 

Business response:

Hi Gustavo, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Raymond's profile image
Raymond 
2 years ago

Very happy with customer service with AHS. The contractor they sent out are very professional. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Olga Camarillo's profile image
Olga Camarillo 
2 years ago

Don't remember associate name, she was really awesome, explained every detail about services, she made sure I did understand everything about Claim 

Business response:

Olga, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

William Belle's profile image
William Belle 
2 years ago

The guy came out and fixed the problem fast 

Business response:

Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jim's profile image
Jim 
2 years ago

They do what they say and it's ez to setup to get the work done. 

Business response:

Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Ravi Avutu's profile image
Ravi Avutu 
2 years ago

AHS has always been very promot in responding to the issues and dispatcing the contrators to fix the issue. When I was not satisfied with the progress made by a contractor, AHS was always very responsive to my concerns and ensured the issues were fixed. One thing I don't like is the cost of Freon (which is what the contractors first try to charge) for A/C units. 

Business response:

Thanks for letting us know everything is working out for you! 

Ellison Hendrixson's profile image
Ellison Hendrixson 
2 years ago

I have recently had 2 repairs done and both were done in a timely manner with polite and capable service personel 

Business response:

Hi Ellison. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with exceptional service in the future as well. 

Patricia Falls's profile image
Patricia Falls 
2 years ago

Always licensed vendors come to do the job 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.