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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
Daniel Sandy's profile image
Daniel Sandy 
2 years ago

Service performed quickly and correctly. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JEFFREY's profile image
JEFFREY 
2 years ago

The contractor is very slow to followed up 

Business response:

Hi Jeffrey, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

ZOILA RIDLEY's profile image
ZOILA RIDLEY 
2 years ago

I've been a customer for many years and so far I'm pleased with the over all service of American Home Shield. The companies they send out are very professional and knowledgeable about the issues in having. So, I'm pleased with this company. I trust them when my home has am issue.i would recommend this company and I have so far with my family and friends. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Susan Pagano's profile image
Susan Pagano 
2 years ago

The technician from Cooper was very knowledgeable and fixed the problem relatively quickly 

Business response:

Hi Susan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Amy Richardson's profile image
Amy Richardson 
2 years ago

I think that AMS is a great company that provides a great service to their customers. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Susan's profile image
Susan 
2 years ago

There was an AHS certified HVAC Dealer that could come on the day I called, but AHS would not let them. I had to wait another 12 days! 

Business response:

Thanks for sharing your experience and we apologize that it was not as you expected. If you need assistance with anything, please reach out to our customer support line. 

Sheryl Wilson's profile image
Sheryl Wilson 
2 years ago

Many appliances are not covered. The policy is misleading 

Business response:

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed. 

John Davis's profile image
John Davis 
2 years ago

The Rep worked out a deal were my monthly payments are less,but my up front service fee was a little higher.Also the Rep realized my financial obligations had increased.So my monthly payments were waved for a few months.That allowed me time to build up my finances. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Sandra Waugh Williams's profile image
Sandra Waugh Williams 
2 years ago

The came on and the problem was fix 15 minutes 

Business response:

Hi Sandra, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.