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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick response; quality service providers.
Business response:
Dear Jennifer, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Problems have usually been solved the first time. Wait time for a technician is sometimes too long.
Business response:
Dear Karen, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
The expedience in getting a provider to help with my problem and how quick it was accomplished.
Business response:
Jared, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
No problem. Called AHS, explained the problem, paid the service call fee, AHS took care of the rest. Just that simple.
Business response:
John, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Great service, very knowledgeable service people.
Business response:
Mary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Prompt, effective service. Filed claim online on a weekend night. Received a reply a couple of days later. Repaired my dryer on initial visit.
Business response:
Mark, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have had to use my warranty on several occasions and have not had any problems whatsoever. The repair persons are always polite and explain everything about the problem When they replace parts they always show me the broken part or parts when they are finished. American Home Shield has saved me a LOT of money. Great company and worth every penny.
Business response:
Jeannine, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I have been with AHS for over25 years. I like having covered items protected from disrepair. I don’t like the difficulty to get a supervisor when something goes wrong or when can’t get resolution from regular process. Also don’t like scripted verbiage that often is disingenuous. Very long wait times for a live person
Business response:
Dear Jim, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Slow but everything good. Professional people. Thank again. Do not send this message again thanks
Business response:
Dear Rosa, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,828 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.