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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
depends on area contractors, have had quick responses and not so quick. AHS customer service suboptimal
Business response:
Dear Jim, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
My kitchen vent motor stopped working. AHS assigned a local contractor. He assessed the problem and sought an approval for replacement. AHS approved for a total unit replacement. I had an amazing experience , all my service handled online
Business response:
Dear Sathyan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
They put my work orders in quickly. I just think they should cover more with air conditioning units.
Business response:
Lakemia, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.
AHS is very simple use, and so convenient. I always get very polite and service people and my issues are always rectified.
Business response:
Dear Vickie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
The service from AHS was exceptional and timely. I highly recommend the AHS for insurance purposes and the H.A. R. Appliances. The Technician was very prompt, knowledgeable, competent and was able to diagnose the problem by video visit to order and bring the right parts to fix the washer in the first try.
Business response:
Mehran, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
They responded quickly and professionally
Business response:
Catherine, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
This company responds quickly to requests for service.
Business response:
Dear Kathleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
The technician said that it needs approval from your end before he can do his work. I was really expecting that my leaking faucet that's leaking can be fixed that day the tech was here but he said needs Approval AHS.
Business response:
Dear Hector, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Life savers!! We love this company, this program, and every service provider has been simply amazing! Money well spent! Thank you AHS!! Christyand John
Business response:
Dear Christina, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,410 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.