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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly at this point it’s getting a little frustrating. I’ve had an open project for over a month and haven’t heard anything from AHS or Whitney services which is the service that’s supposed to be fixing my A/C. We tried to take care of things before it got real hot, but it’s still not dealt with, nor has there been any communication, and it’s getting hot in my home with my family. Hoping to resolve this soon.
Business response:
Dear Joshua, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Excellent customer service and quick quality repair!!
Business response:
Dear Kaye, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Overall better than no coverage, but quality of vendors, response time and increase in yearly premium with no substantive changes in services are drawbacks.
Business response:
Dear Love, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
All service issues should be handled this easily. Problem was solved within a couple hours of placing the call.
Business response:
Dear Larry, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Jose was very patient with our questions. He was on time. He gave us a summary of his findings.
Business response:
Dear Mark, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Excellent service and very helpful and friendly
Business response:
Dear Janice, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
I like the ease of doing a request for service and that the service is usually pretty fast - in the summer it may take 2-3 days for AC service, but that is to be expected. The service we receive has also been quite good overall.
Business response:
Dear Debra, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
My daughter had AHS years ago and it helped them with some large ticket items. We decided to join AHS and I am glad we did. It has helped us over the last 5 years with many home repairs.
Business response:
Dear Vito, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Quick response to trouble calls and responsible problem/complaint resolution.
Business response:
Dear Joseph, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,827 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.