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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have gotten many items repaired or replaced over the years. Most all the people came on time and did a great job. There was one company that did a terrible job and should not be used by AHS. Each year however fewer things are covered and more fine print is added to the contract.
Business response:
Allen, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
This is a great service to have. It does save you money when repairs are needed. The only issue I have is the increase in monthly payment. Things are already expensive and then my monthly premium goes up.
Business response:
Lashondra, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I pretty much get my money's worth every year. There is always something that needs fixing every year.
Business response:
Bill, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Most repair items are plumbing and appliances, it is very convenient for a property management to order through AHS a service and be fixed.
Business response:
Dear Ruby, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
That came they saw they fixed replaced motor overnight
Business response:
John, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Attentive ,customer centric and responsive.
Business response:
Paul, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Always fast dependable service. I love having warranty coverage and AHS has always come thru. Only downfall is that price has increase and AHS don’t reach out to offer other plans with increase coverage as existing customers
Business response:
Dear D T, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Mario was not only knowledgable but explained what and why he was doing it!!!!
Business response:
Dear Valerie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
I’ve had ups and downs with American home shield over the years at both my home and rental property, but based on my recent experiences, this company has taken a turn for the better and continues to improve its customer service. I was thinking of trying out a new company and then couldn’t because overall, AHS has been good to me and I as more reliable than the other company I tried. I’ve had a refrigerator replaced and a washer/dryer based on malfunctions of the products. Additionally, as of late I’ve had very timely resolut... read more
Business response:
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 144,069 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.