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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,828 reviews
Jason's profile image
Jason 
a year ago

I feel that we are saving money, and gives us piece of mind. 

Business response:

Jason, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

William's profile image
William 
a year ago

Did not really like having to pay almost $2000 for an installation that took 3 hrs. 

Business response:

William, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Mizella's profile image
Mizella 
a year ago

American home shield handled my claim quickly. I had water damage due to a major storm. The company assigned showed up the next day . Glad I purchased this warranty. 

Business response:

Mizella, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Jim Cook's profile image
Jim Cook 
a year ago

I have been a subscriber to AHS for many years and have had numerous occasions to avail myself of their services. Ihave always found the contractors dispatched to resolve my problems to be prompt, respectful of my home, honest and trustworthy. I have experienced no issues. My only complaint with this past service call was the fact that after the problem with my air conditioning unit was fixed, it required 4 lbs. of freon at $185/lb. As AHS allowed only $10/lb., it cost me an additional $740 for just the freon. An online sear... read more

Business response:

Dear Jim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Bryan Scott's profile image
Bryan Scott 
a year ago

Always very responsive, pre-vetted contractors have been good to work with 

Business response:

Dear Bryan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Bruce's profile image
Bruce 
a year ago

No problems with the service on my appliances or completion of the service claims. 

Business response:

Bruce, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Bob Grant's profile image
Bob Grant 
a year ago

Very responsive. Their A/C repair company they sent out was very professional and were very professional. 

Business response:

Dear Bob, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

rick monnier's profile image
rick monnier 
a year ago

They were very proactive in resolving our washer problem. 

Business response:

Rick, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Khalil's profile image
Khalil 
a year ago

The handyman worked quickly and was honest about the job 

Business response:

Khalil, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,828 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.