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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has been a really great decision for our house. They have been very responsive assigning local professionals to address our needs. I highly recommend AHS to anyone looking for a home warranty company.
Business response:
David, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I just wish that ( in some cases) they send out contractors that have more experience. Overall, AHS is pretty good.
Business response:
George, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I've had a contract for a little over a year and I have already got several appliances repaired quickly and professionally. I'm very happy with this service
Business response:
Lucida, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Honestly... claims are handled quickly and most stuff is covered. Every once in a while I'll have to pay more than the deductible, but that doesn't happen very often. Good company
Business response:
Dave, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
You hear so many bad stories about warranty companies, but I’ve been very happy and impressed by American Home Shield. They initiated the claim in a timely manner, and their vendors responded in a timely manner.
Business response:
Connie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have used the service only once since I purchased the policy and so far so good
Business response:
Erika, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I gave a 5 so far because, I've used my warranty twice, but my response to my request are always prompt. I've never had an issue yet. I do everything online so I never spoke with AHS customer service once. I've never had too.
Business response:
Danielle, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Easy to request a service but when it comes to receiving an invoice, there is a challenge. The service provider Circa Service can’t provide the invoice since I did not pay them directly for the job and American Home Shield keeps putting up barricades as to why they can’t provide me with an invoice. I have had 3 different answers from 3 different agents so far. The first said she emailed it to me (which I never received), the 2nd said they couldn’t provide invoices to customers, and the 3rd said the plumber has yet to submit ... read more
Business response:
Kelsey, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Needed two companies to resolve. First on premier not so good. Second company very good
Business response:
Dear Penny, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,769 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.