This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had to use my warranty on several occasions and have not had any problems whatsoever. The repair persons are always polite and explain everything about the problem When they replace parts they always show me the broken part or parts when they are finished. American Home Shield has saved me a LOT of money. Great company and worth every penny.
Business response:
Jeannine, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I have been with AHS for over25 years. I like having covered items protected from disrepair. I don’t like the difficulty to get a supervisor when something goes wrong or when can’t get resolution from regular process. Also don’t like scripted verbiage that often is disingenuous. Very long wait times for a live person
Business response:
Dear Jim, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Slow but everything good. Professional people. Thank again. Do not send this message again thanks
Business response:
Dear Rosa, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
This company follows through when you have a problem!
Business response:
Dear Joann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Very satisfied with the services over the last 3 ỷears.
Business response:
Robbin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
They get to the problem right away, if the first contractor cant fix it they allow a second to try, if they cant fix it they pay to replace the item (prorated), always seems to be fair, been using them for many years.
Business response:
Jim, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Fast response to any home problem I’ve had.
Business response:
Dear Sandy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
I like the fact that it was easy to schedule my two work orders (refrigerator repair, bathroom sink slow running facets. What I don’t like is: since the initial visit the follow up for both work orders has not been scheduled, nor completed.
Business response:
Dear Curtis, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Both companies that came was polite and thy knew their job . Everything is working so I’m please
Business response:
Brunilda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,765 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.