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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly... claims are handled quickly and most stuff is covered. Every once in a while I'll have to pay more than the deductible, but that doesn't happen very often. Good company
Business response:
Dave, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
You hear so many bad stories about warranty companies, but I’ve been very happy and impressed by American Home Shield. They initiated the claim in a timely manner, and their vendors responded in a timely manner.
Business response:
Connie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have used the service only once since I purchased the policy and so far so good
Business response:
Erika, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I gave a 5 so far because, I've used my warranty twice, but my response to my request are always prompt. I've never had an issue yet. I do everything online so I never spoke with AHS customer service once. I've never had too.
Business response:
Danielle, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Easy to request a service but when it comes to receiving an invoice, there is a challenge. The service provider Circa Service can’t provide the invoice since I did not pay them directly for the job and American Home Shield keeps putting up barricades as to why they can’t provide me with an invoice. I have had 3 different answers from 3 different agents so far. The first said she emailed it to me (which I never received), the 2nd said they couldn’t provide invoices to customers, and the 3rd said the plumber has yet to submit ... read more
Business response:
Kelsey, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Needed two companies to resolve. First on premier not so good. Second company very good
Business response:
Dear Penny, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
The program works as advertised. I pay a monthly fee and copay on a claim and the problem goes away, every time.
Business response:
Curious, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Great technician, service and timeliness
Business response:
Dear Nicole, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
For $65 a month it seems like I’m not using it enough to be worth it. Maybe something cheaper where I might not notice it as much.
Business response:
Dear James, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,827 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.