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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,825 reviews
Carolyn Dickerson's profile image
Carolyn Dickerson 
a year ago

We have had good service everytime we have to have someone out. heater was done to our satisfaction, after two visits, it has worked very well. The ice maker was replaced and doing very good. 

Business response:

Dear Carolyn, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Isadora Hampton's profile image
Isadora Hampton 
a year ago

Easy access for a service request and status updates 

Business response:

Dear Isadora, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Gary's profile image
Gary 
a year ago

The monthly price keeps going up. I just had it increase again so right now I am not very happy with American Home Shield. I have already started shopping around for another company with better rates. 

Business response:

Gary, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Bryan Simms's profile image
Bryan Simms 
a year ago

AHS is always there. They will always send a technician, sometimes they're good sometimes not. If there is a problem with a technician AHS will try to resolve it but, they are not always on your side. 

Business response:

Dear Bryan, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Dianne Meyer's profile image
Dianne Meyer 
a year ago

Excellent response time on first visit and fulfillment of service once the part and schedule allowed the Hornet serviceman to do so. So thankful. 

Business response:

Dear Dianne, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Teresa Price's profile image
Teresa Price 
a year ago

Received excellent service in a timely manner! 

Business response:

Teresa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Bradley perez-melgar's profile image
Bradley perez-melgar 
a year ago

The technician was great and informative 

Business response:

Dear Bradley, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

makeiba love's profile image
makeiba love 
a year ago

I was pleased with the job well done my roof is fixed. I highly recommend AHS 

Business response:

Dear Makeiba, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Lorin Press's profile image
Lorin Press 
a year ago

American Home shield Is good value There are no issues with quality and their vendors are trustworthy. Customer service is excellent however sometimes it takes too long to get things fixed. 

Business response:

Lorin, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,825 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.