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Andy Mohr Volkswagen

4.5

About this business

Location details

8791 E US Hwy 36, Avon, IN, 46123, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.52,929 reviews
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Andrew Allen's profile image
Andrew Allen 
9 months ago

Do yourself a favor and go elsewhere for a vehicle!!Oct 2024 i purchased a used Passat, trading in a reliable vehicle for a piece of junk! it’s been back there four times since I bought it and currently it’s been sitting there two months not drivable, and they do not care! once they sell you a car they don’t care anymore they don’t try to please you or go above and beyond like other places. My car needs a head no eta on parts they are doing absolutely nothing to try to hurry the situation or get anything done.. I’m just supp... read more

Jeff Lord's profile image
Jeff Lord 
a year ago

Buyer Beware! Purchased a Used Car Memorial Day sticker said additional option Cruise Control. Salesman Josue said it definitely had cruise control. I questioned it and bought it anyways. Car DOESN'T have cruise control and General Manager Mike Telezyn won't return my calls/emails as I told he was aware of the situation and to contact him. It's been 3 weeks and no response. Beware large organization falsely advertised a feature on a car that's not there and won't make it right for the little guy. 

Cynt Buc's profile image
Cynt Buc 
3 years ago

Horrendous customer service in the service dept. Racist and cyber bullies! 

Anna Palacio's profile image
Anna Palacio 
3 years ago

do not support this dealership they support racism and do not address these issues. Today ill be filing a complaint with the attorney general in Indiana 

Pip Pierce's profile image
Pip Pierce 
3 years ago

One of the more racist places to spend your money. 

Red Jazon's profile image
Red Jazon 
3 years ago

👎🏻👎🏻Instead of helping a customer with concerns they called the cops on a pregnant black woman. They told the cops she was threatening them when in actuality she had complaints about her car’s performance. Do not buy from here. It’s unsafe. 👎🏻👎🏻👎🏻 

Brent Furrer's profile image
Brent Furrer 
4 years ago

So I went to Andy Mohr VW auto sales in Avon & started to test drive a 41000 dollar car, then realized it had at least 50 hail damage dents not to count the side . All I can say is wow . Now I know why it was backed up when I got into it . 

Business response:

We appreciate your feedback, Brent. If a vehicle in our inventory has cosmetic damage, we work with our Collision Centers to get that repaired as soon as possible, and definitely before the vehicle would be delivered. 

Sophia Spiegel's profile image
Sophia Spiegel 
4 years ago

Poor customer service, unresponsive service department, overall wish I would’ve gone elsewhere. Was in an accident two months after purchase and car was taken to dealership because mechanic shop where I took it did not have the tools to fix, car was given back with glass still on floor, dash and in my vents. Seats were filthy. Sensors have been wonky and will randomly trigger since accident. (Not sure if this is on them or Caliber Collision honestly but I’d expect them to at least vacuum out my vehicle of hazards) **update... read more

Business response:

We understand that you visited our service department yesterday, and that we’re working on getting the issues with your vehicle addressed. We’ll keep you updated in regards to your special order part, and if you have any questions or concerns in the meantime, our Service Manager would be happy to help. His name is Chris Ballard, he can be reached at cballard@andymohr.com or 317-593-8321. 

Lori McCullough Culver's profile image
Lori McCullough Culver 
4 years ago

I had never been to this dealership. To get my car repaired, I don’t need a door greeter in expensive surroundings. Just fix my car, I’ll pay my bill & leave. Simple! That was not my experience there. And no, I would not return. 

Frequently asked questions about Andy Mohr Volkswagen

How is Andy Mohr Volkswagen rated?

Andy Mohr Volkswagen has a 4.5 star rating with 2,929 reviews. 

When is Andy Mohr Volkswagen open?

Andy Mohr Volkswagen is closed now. It will open tomorrow at 8:30 a.m.