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Animal Care Hospital of Walnut Creek
- Veterinarians
- Walnut Creek, CA
About this business
Location details
130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 9:00 a.m. to 7:30 p.m. |
I absolutely love this clinic! I'm a single mom who doesn't make a lot of money so vet visits are very scary for me. I've had bad experiences with vets in the past. One of my dogs was having some issues with her eyes and it got to a point where I was very concerned but I didn't want to take her to the ER. I did some research and decided on ACH. I'm located in Benicia so it was a bit of a drive plus toll but it was totally worth it. We have vets in Benicia but they have almost no availability or I wouldn't hear back from anyo... read more
Business response:
Hi Andrea, Thank you so much for such a thoughtful and heartfelt review. It truly means the world to us that you love our clinic and felt comfortable placing your trust in our team. We know how stressful vet visits can be, especially when finances are a concern, and we work hard to make quality veterinary care as accessible and affordable as possible for our community. We genuinely appreciate you making the drive from Benicia, it never goes unnoticed, and it means a great deal to us that you felt it was worth it. We believe ... read more
Dr. Maag and the team are consummate professionals and took such good care of my lab collie mix Eva. Wonderful treatment, attentiveness, flexibility and patience. Take your pet here! You wont regret it
Business response:
Hi Moses, Thank you so much for your kind words and recommendation! We’re so glad to hear that Dr. Maag and our team took great care of Eva. Providing attentive, patient, and flexible care is very important to us, and it means a lot to know that came through during your visit. We truly appreciate your trust in us. Warmly, Alwin
I've been bringing my dog Brooklyn here for about a year now. All the vet techs are so caring and patient with my baby girl since she's very anxious at the vet. The vet doctors (Dr. Maag and Dr. Nakamura) are also very responsive via email and are always willing to answer any questions. It is a plus that they are also open for extended hours on weekends. The last service done on Brooklyn was a dental cleaning, a bit pricey but totally worth it if you want your doggie to have healthy pearly whites. :) Overall, love this pla... read more
Business response:
Hi Angie, Thank you so much for your thoughtful review and for trusting us with Brooklyn’s care this past year! We know how important it is for anxious pups to feel safe, and we’re so glad our team has been able to make her visits more comfortable. Dr. Maag and Dr. Nakamura will be happy to hear your kind words, and we love that her dental cleaning went so well! We truly appreciate your continued trust and are grateful to have you both as part of the ACH family. Warmly, Alwin
I've been bringing my dog Brooklyn here for about a year now. All the vet techs are so caring and patient with my baby girl since she's very anxious at the vet. The vet doctors (Dr. Maag and Dr. Nakamura) are also very responsive via email and are always willing to answer any questions. It is a plus that they are also open for extended hours on weekends. The last service done on Brooklyn was a dental cleaning, a bit pricey but totally worth it if you want your doggie to have healthy pearly whites. :) Overall, love this pla... read more
Business response:
Hi Angie, Thank you so much for your thoughtful review and for trusting us with Brooklyn’s care this past year! We know how important it is for anxious pups to feel safe, and we’re so glad our team has been able to make her visits more comfortable. Dr. Maag and Dr. Nakamura will be happy to hear your kind words, and we love that her dental cleaning went so well! We truly appreciate your continued trust and are grateful to have you both as part of the ACH family. Warmly, Alwin
Ivy said Thank you so you so much to the awesome team at ACH!! Eliana our technician was so sweet and kind and so were the girls at the front desk:) ivy is so much more comfortable now thank you Dr.Nakamura!:3
Business response:
Hi Ivy, Thank you so much for your kind words! We’re so happy to hear that your Ivy is feeling more comfortable now. Dr. Nakamura, Eliana, and our front desk team will be thrilled to know they helped make her visit such a positive one. We really appreciate you taking the time to share your experience! Warmly, Alwin
Dr Nakamura and staff are great. They listen to your concerns, don't rush you out, and always try to follow up with how your pet is doing after being seen. My fur kiddos have been cared for by Dr Nakamura for most of their lives and we've followed her because of her dedication and compassion towards animals. It's comforting to have a doctor and team that believe pets are family members! When you find a great vet team, you'll travel the distance to ensure your fur babies get the best. Thank you Dr Nakamura and team.
Business response:
Hi Jocelyn, Thank you so much for your wonderful review and for sharing such kind words about Dr. Nakamura and our team. It truly means a lot that you’ve trusted us with your fur kiddos for so many years. Dr. Nakamura’s compassion and dedication shine through in everything she does, and we’re grateful that her care has brought you comfort and confidence. We really appreciate you continuing to travel the distance to see us and letting us be part of your pets’ lives. Warmly, Alwin
I would just like to follow up here because ACH was able to figure out the issue. My dog went from barely walking, having to be carried up and down stairs, and not eating or drinking on his own, to back to almost 100% himself without 48 hours. He's eating, drinking, walking (even running!). We honestly weren't sure if we would ever get to see him do any of these things again. Thank you to the whole team here, they have been wonderful and helped get our sweet boy back to feeling good again!
Business response:
Hi Taylor, We’re so happy to hear that your boy is feeling like himself again, what an amazing recovery story! Hearing how he went from barely walking to running around again within just a couple of days is truly inspiring. Thank you for trusting our team through such a tough time and for sharing this update. Stories like yours remind us why we do what we do every day. Please know that we’re always here for you both, whether it’s for continued care or just to check in and say hi. Warmly, Alwin
We have come the ACH three times in the last two weeks, and each time the staff has been wonderful. Our dog has been having a lot of issues, and though we still don't know what's going on, everyone here has been lovely helping us figure it out. We've seen Dr. Thurm twice and Dr. Madden once. They have both walked through all of his test results with us, taken the time to explain it all, and helped us figure out what we can do to treat him that is within our budget. We have already spent a lot trying to figure out what is goi... read more
Business response:
Hi Taylor, We’re so sorry to hear that your pup is still having some ongoing issues, but we’re glad that Dr. Thurm and Dr. Madden have been able to help make this difficult time a little easier for you. We truly appreciate you making the drive to see us and for recognizing the care and transparency we put into our pricing and treatment plans. Please know that we’ll continue doing everything we can to support you and your dog every step of the way. Warmly, Alwin
They are open on Sunday. I went to La Casa Via location. My cat Miri unexpectedly passed away and I was able to bring her there Sunday for cremation and return of her remains. I thought prices are reasonable and excellent staff. Still miss Miri. No clue why she passed away. She was 10 years old I think.
Business response:
Hi Peggy, We are so very sorry for your loss of Miri. Losing a beloved family member is never easy, and our hearts go out to you during this difficult time. We are grateful that you entrusted us with her care and that our team could be there for you when you needed support most. Thank you for your kind words about our staff and services, it means a lot to us to know we were able to provide some comfort. Miri was clearly very loved, and she will always hold a special place in your heart. With deepest sympathy, The Animal Ca... read more
Frequently asked questions about Animal Care Hospital of Walnut Creek
How is Animal Care Hospital of Walnut Creek rated?
Animal Care Hospital of Walnut Creek has a 4.7 star rating with 397 reviews.
When is Animal Care Hospital of Walnut Creek open?
Animal Care Hospital of Walnut Creek is closed now. It will open tomorrow at 9:00 a.m.