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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Jil-Bert Christiann's profile image
Jil-Bert Christiann 
recommend  Recommended
3 years ago

The doctors and staff took amazing care of my dog. He was severely injured and they met me at the door and saw him immediately though they were very busy. One of their staff walked me through the online registration and they provided support and guidance in every aspect of the experience including financial. We are very grateful for their emergency care. In addition they provided an immediate summary for our regular Vet. Who had everything they needed to take over his care the next day. He remains at the Vet. Hospital but... read more

Business response:

Thank you for your amazing review! We love what we do and we are so glad to be here for you and your pet. Take care!  

Black Locust Grove's profile image
Black Locust Grove 
recommend  Recommended
3 years ago

Very impressed with this place! We had an injured pet Turkey. They handled her VERY well! We loved the personal communication via text updates! 

Business response:

Thanks so much! We loved having Meg here with us, hope she is doing good at home! 

Lindsey Suits's profile image
Lindsey Suits 
recommend  Recommended
3 years ago

They took great care of my dog when I brought her in for back to back seizures. They made sure to keep me updated the best they could even when they were super busy. 

Business response:

Thank you Lindsey! Princess is such sweetheart, please don't hesitate to reach out if she needs anything else! 

Pam Ringler's profile image
Pam Ringler 
recommend  Recommended
3 years ago

the people were so friendly and understanding of my worry and concern for my baby Missy excellent care and she on the mend now thank you all sincerely 

Business response:

Hi Pam, thank you for your kind review. We hope that Missy is doing well at home! Please give her pets from us! 

David Van der Velden's profile image
David Van der Velden 
recommend  Recommended
3 years ago

Super friendly, and kind. Understanding of my situation, and concerns. They always answered all of my questions. No matter how many times I asked the same one. lol 

Business response:

Thank you for sharing your experience, David! Take care and give Elly May our love! 

Dana Marie's profile image
Dana Marie 
recommend  Recommended
3 years ago

Everyone was super friendly and inviting. My puppy Trixie had to stay overnight and everyone was so attentive to her and made sure they stayed in constant contact with us throughout the night. When it came time for meds and discharge, staff was very descriptive in care directions and made sure to answer any questions. They also made payment very easy and have many choices to help finance your dogs trip to the vet. I was very happy with our service. 

Business response:

Thank you for your kind compliments, Dana! We appreciate you trusting us with sweet Trixie's care, and we hope that she continues to feel better!  

Angie Lane's profile image
Angie Lane 
recommend  Recommended
3 years ago

They were quite possibly the most caring & compassionate veterinarians my dog has ever seen!!!! When faced with an extremely difficult situation, they got my baby the medication she needed so her blood pressure would be under control!! 

Business response:

Thank you Angie! So glad we were able to help you in what sounds like a scary situation. Please don't hesitate to reach out again if your baby needs anything else.  

Sarah Kramer's profile image
Sarah Kramer 
recommend  Recommended
3 years ago

Great experience with AEH (again). The staff was amazing, starting with the staff that answered the doorbell, answered phones, text updates and the 2 Vets I worked with were knowledgeable and explained everything! I didn't feel rushed on the phone with questions. I even got photos sent to me, which helped put my mind at ease. My little Joey was there for 2 days, and I know he was well taken care of and showered with love. Treatment plan was well explained. pricing was super reasonable, considering round the clock care. AEH ... read more

Business response:

Sarah, thank you for your kind words, they mean so much to all of us at AEH! Joey was the sweetest little pup and we loved having him here. Give him some kisses from all of us! 

Lyci Marie's profile image
Lyci Marie 
recommend  Recommended
3 years ago

they took care of my baby nova while she wasn’t feeling the best & diagnosed with parvo. they kept me updated & made me feel secure! 

Business response:

Thank you for sharing your experience, Lyci! We were so happy to help Nova! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.