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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,552 reviews
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Ed Vander Wiel's profile image
Ed Vander Wiel 
recommend  Recommended
3 years ago

Took my Bailey on a Friday night when her bleeding wouldn't stop. Got back to us in a reasonable amount of time. They were totally up front about the cost. I appreciated the honesty of the doctor when she told us that if it was her dog, she would let her go to the "rainbow bridge", instead of letting us spend a lot of money with false promises. Allowed us to call back and ask more questions to make the right decision. Even came into the "death room" one last time when we wentere 2nd guessing our decision. Very compassionate ... read more

Jennifer Petitjean's profile image
Jennifer Petitjean 
recommend  Recommended
3 years ago

Thank you so much for helping my little Ari during her emergency in the middle of the night. You provided updates every time I called to check on her without getting annoyed, and provided excellent care and love to her. 

Business response:

Thank you so much for the kind words! Ari was such a wonderful patient for us! We hope she is recovering nicely! 

Stephanie A Davis's profile image
Stephanie A Davis 
recommend  Recommended
3 years ago

unfortunately there was nothing they could medically do to give our lil guy back his quality of life but they kept him comfortable and we're very understanding of our grief and the hard decision we had to make to let him rest. they explained everything to is and gave us as much time as we needed to say goodbye. thank you again to the staff here. I can't imagine this is an easy part of their job but I'm sure the animals they are able to help and return home to those who love them makes it all worth it. 

Business response:

Stephanie, we are sorry for your loss. It's never an easy decision to let your baby go and we are glad that we could provide a small comfort to you during such a difficult time. 

Kristina Stephens's profile image
Kristina Stephens 
recommend  Recommended
3 years ago

the staff was great and so helpful. Leo was in great hands. thank you for taking great care of our best friend. 

Business response:

Hi Kristina, thank you so much! I hope that we can get little Leo back on his feet and feeling better asap! Take care! 

Shena Couturier's profile image
Shena Couturier 
recommend  Recommended
3 years ago

My Luna was sick from eating a inhaler. Her heart rate was super high her body was shaking she was super sick.. i drove two hours to get here hoping my baby would make it. Luna is a ROTTWEILER. alot of places are scared of this breed. The staff here greeted us very well.. The person caring for Luna did amazing job. Luna is easily frightened so I did have her muzzle on her. The staff was very patient with her .. The doctor kept up with what was going on with her as well. i was afraid I was losing my Luna and it was very cruc... read more

Business response:

Thank you so very much for your kind words Shena! Luna was such a brave girl during her stay. I hope she is back to feeling like her normal self! Take care! 

Alex Bueno's profile image
Alex Bueno 
recommend  Recommended
3 years ago

they took very good care of my dog when he was very injured with a dog bite. 

Business response:

Thank you so much for your kind words Alex! I hope your baby is feeling better! 

Laura Shattuck's profile image
Laura Shattuck 
recommend  Recommended
3 years ago

So grateful for Animal Emergency Hospital, I have an exotic animal and was in a bind especially on a Saturday evening they were still willing to see my reptile Bowie and provide the additional shot he needed for follow up. Everyone was helpful and he is recovering well. 

Business response:

Thank you for sharing your experience, Laura! We were so happy to help Bowie! 

Ashley Burns's profile image
Ashley Burns 
recommend  Recommended
3 years ago

Very friendly and helpful staff! My 7 month old lab mix started peeing blood on a Sunday afternoon and our normal vet was closed so I called AEH and they answered all my questions. AEH is very expensive but they helped my pup fee better in no time!! 

Business response:

That is so wonderful to hear Ashley! I'm glad Sophie is back to feeling like a normal pup! Thank you so much for your kind words! 

Lisa Lantz's profile image
Lisa Lantz 
recommend  Recommended
3 years ago

Friendly staff and Dr but prices are double that of my normal vet. I understand it’s emergency care but just be prepared for the costs. 

Business response:

Hi Lisa, Thank you so much for your kind words regarding our staff! I hope Yoshi is feeling much better after his accident!  

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.