Archer Veterinary Clinic

Joyce C. 

on Yelp

5 years ago

This clinic has gone from great care of their patients, to chasing money. They are now more worried about the quantity of patients, opposed to the quality of care. Every time I've been there in the last year, I feel like I've experienced the "Jiffy Lube" experience in that they are trying to up sell everything. Dr. Johnson is great, but what has become of the clinic is terrible. Twice in the last 2 weeks 2 of our dogs needed urgent care and they were unable and unwilling to accommodate us. So we are moving on to the local cl... read more

Lauren N. 

on Yelp

6 years ago

Use to take all my dogs here, thought I'd give them another try. Absolutely not. Had an appointment yesterday but called to reschedule, and they claim I never had a Friday appointment. I have proof that I had an appointment via automated text messages and they claim I had no appointment. DO NOT TAKE YOUR ANIMAL HERE. Staff is rude and I'm not one to go online and rant but I've never been treated so poorly. The girl goes in the back and brings another lady to the front and she has the audacity to say "is there a problem here?... read more

Debra S. 

on Yelp

6 years ago

I took my lab in because he was licking his paws. Saw Dr. Jo and she suggested an injection called cytopoint. Asked over and over again I this was safe and she assured me it was. Well 2 hours after Max experienced extreme diarrhea shooting out of him and smelled. Read forums from people and was shocked to find out a lot of healthy dogs died about 2 to 3 weeks after this injection. Some died after 5th injection. Vets should research their meds before commenting on it. I am not happy at all. I have had no sleep and now rea... read more

A B. 

on Yelp

6 years ago

This once used to be a great veterinary clinic but it grew too much in my opinion and now the service and treatment of the customers is pretty bad, trying to get an appointment for a sick pet is a pain...its a hit and miss with doctors some good some bad, last time I called they said Dr. Johnson was booked for a whole month, guess it was good while it lasted but I think I will be looking for a different vet 

El B. 

on Yelp

6 years ago

I used to come here with my dog, but after this week I would never come back. I called Thursday because my dog was in very bad health and they told me to come in on MONDAY! My dog barely survived the weekend, luckily there was a clinic opened in Chicago that ACCEPTED walk-ins. This vet clinic clearly doesn't care to save or treat dogs. 

Andrew D. 

on Yelp

7 years ago

Update 2/27 The office did contact us today almost 2 weeks from the date of surgery, mind you during business hours to discuss my yelp review . This is the same office that could not respond to 3 attempts of emergency communication through the answering service at a time of crisis or follow up to check on the pet the next morning. Once again an unfortunate example of how priorities are misplaced. You decide if this is an acceptable service, for us and our remaining pets it is not. 

Charlee A. 

on Yelp

7 years ago

I've had 5 of my four babies here and I loved the doctors. Since they have done their remodeling and have gotten new doctors in and out they've been very insensitive and rude. They have made my little girl bleed terribly just getting bloodwork or a nail trim. They keep jacking prices up and giving poor service. Wait times are crazy as well. You are ALWAYS getting someone new. I wanted to buy my heartworm somewhere else but need a script and they wanted me to have the place I'm getting them call for it. Crazy. These drs and... read more

Steve W. 

on Yelp

7 years ago

I've been a long time customer of Dr. Johnson's but his practice has been going down hill for a number of years now, perhaps grew too big for what the office can manage. You definitely don't get the personalized care they once offered. Each annual visit, there are different doctors working, which provides no consistency year to year especially if your dog has on-going issues. Their support staff do not call back or explain $200+ test results (until you complain and get an actual vet on the phone and then they send you a copy... read more

Margo B. 

on Yelp

8 years ago

Never going back. My dog was neglected and locked in a cage for 8 hours while waiting for her surgery. She got dropped off at 8 am and I didn't hear anything from Archer Vet, I had to call at 4 pm to learn my dog just got into surgery. Meanwhile prior to their instructions she hadn't eaten or had water since before 10pm that previous night. I called again at 5 to get an update and was told I could get her in an hour. I explained to the woman at the desk the situation calmly and explained I was very upset and this was unaccep... read more