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Arhaus Corporate Office
- Furniture Stores
- Hudson, OH
About this business
Location details
51 E. Hines Hill Rd., Hudson, OH, 44236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service. I've been trying to get a replacement cover for a chair for over 3 months and nothing. Not worth the money to have customer service this terrible.
Ordered a leather recliner. Arhaus insisted on their "white glove delivery" for an additional $149. Well, "white glove" turned into someone showing up at our door, unannounced, and completely rutting up the driveway in the process. Delivery received early February, and we have yet to have any response from Arhaus except a runaround. Very disappointed. We purchased a table from Ethan Allen - not a large purchase - but had great customer service and a handwritten thank you from the sales person. Arhaus has yet to say THA... read more
I visited Arhaus with my partner and another couple while we had some spare time. Walking into Arhaus was a wonderful experience. The displays were absolutely stunning and I was already spotting a few items I would want to come back for when I had more time. Once my little group made it through the doors, we were greeted by a lovely woman who we told we were just looking around at the moment. While my group slowly moved through the store looking through the displays and interesting decor, my first thought was just how attent... read more
Product quality is terrible. Couch back fabric sags. We had one couch replaced due to ripples and exposed staples. Second couch came w brackets installed backwards. Just terrible. $5k+ and we can't wait to replace it.
2nd time with horrible service. Was not in the store for 5 minutes when I was spoken to like a 5 year old. Furnished half my house in Chicago at Arhaus. Won't do it this time. Fool me once.......too many other stores to get furniture and great customer service.
Cold and uncaring. DO NOT ORDER ANYTHING IF YOU ARE NOT CERTAIN. THEY DO NOT TELL YOU THAT THERE IS A FEE IF YOU DONT LIKE IT IN YOUR HOME. IN THE FINE PRINT AND NOT MENTIONED. I WILL NOT SHOP THERE AGAIN EVER.
The sofas we bought have terrible fabric and only after a year are showing wear patterns. We want to return both, but because the one couch doesn't have the tag they wont take it back. What terrible service. I will never buy from them again and neither should anyone else.
Got our couches in April. They came missing a part to the leg. It is January now and we r still waiting for the replacement parts. Their customer service is horrible. They have never gotten back to us and still have not sent out the parts.
We had a terrible experience. Bought 2 light fixtures, which we never opened. They won't accept a return after 30 days (we were at 45). Not even a partial refund for unopened merchandise. Reading all these terrible reviews here (and on Yelp) makes me regret buying from them. Clearly we won't be coming back. I've never shopped with a merchant who was so unwilling to find a way to help a customer. We've been telling our local design friends (1 architect and 2 designers) to warn their clients.
Frequently asked questions about Arhaus Corporate Office
How is Arhaus Corporate Office rated?
Arhaus Corporate Office has a 3.8 star rating with 8,231 reviews.
When is Arhaus Corporate Office open?
Arhaus Corporate Office is closed now. It will open tomorrow at 9:00 a.m.