Arizona Veterinary Emergency and Critical Care Center

Abigail Marquez 

on Facebook

3 years ago

DO NOT BRING YOUR ANIMALS HERE!!! I was just here. I have a two week old puppy that is about to pass away because of these people! I talked to kassi immediately and she was just rude as can be. My puppy had an accident and we brought her in twice with breathing issue and we were discharged twice. The second time, Amelia, a vet tech, brought our puppy out soon after we brought her in. We voiced our concerns and she argued with us that is something was wrong they would keep our little girl. She told us that this place was one ... read more

Brenda DesJarlais 

on Facebook

3 years ago

I took my dog into this facility with vomiting and diarrhea and a temp of 104, they gave her a dewormer and probiotics and sent her home. She was doing worse so I took her back, they have continued to just give her same dewormer run imaging, ever gave me any updates on those or any updates at all. I called yesterday and waited 7 hours no call came called them vet went home new vet on duty too busy to speak to me meanwhile my dog developed uti. Not even basic care is being given obviously as she hasn’t been taken out to urin... read more

Kristin Frank 

on Facebook

3 years ago

I will start by saying the care my pet received I believe was the best they could do under the circumstances. However.. we were assured by more then one staff member we would get our pets belongings back when we picked up his remains. Care was not taken to ensure this happened. There is no excuse. 

Joyce Campbell 

on Facebook

4 years ago

They couldn't find anything wrong with my cat and instead of sending him home they ran extensive tests trying to find something wrong and they never did! After a week I had to take him to another vet, and he found that he had a bad infection from all their probing. He never recovered and I lost him.😪 

Nicole Frances 

on Facebook

4 years ago

Not sure what’s going on here but it’s not quality care at all. Communication is non existent. Waiting 3 hours in a parking lot without a clue as to when you will be called to see “the wizard of oz” Save yourself the trip and time and go elsewhere. And they can save their standard “we appreciate patience and understanding” nonsense. There is no excuse for bad customer service. 

Beate Monika Kassees 

on Facebook

4 years ago

My poor dog has been there since 7:50 am and it’s now 3:16 and she still has not been seen by a vet! I understand emergencies but this is unacceptable. She left here in pain and I don’t even know if she’s been given meds. When I call all I hear is due to emergencies and she’s next. Well she’s been next for 5 hours!! 

Michele West 

on Facebook

4 years ago

Very poor experience with this clinic. Inconsistent information given about the condition and treatment provided for my dog. The only thing they did when promised was bill my credit card. Incorrect diagnosis, incorrect prescription provided for my dog. This place will not even be my last resort moving forward. 

Melette Thomas 

on Facebook

4 years ago

Please find another place to take your pet if you need emergency care. Had I known the care my dog would receive when he already felt so poorly I would have NEVER left him there. The veterinarians are more versed in sales than pt care and the entire staff is snarky and retaliatory if you choose not to pay for every test and procedure they push. I wouldn’t want any animal in that environment. 

Judy Tarjeft 

on Facebook

4 years ago

I wrote a long post I hope you see it. It’s not that I wouldn’t recommend you but after our long ordeal yesterday my issue is with management.