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AROCON Roofing And Construction
- Contractors
- Westminster, MD
About this business
Location details
101 R John St, Westminster, MD, 21157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to 12:00 p.m. |
The crew arrived early did an excellent job left my property looking good. Salesman did not followed up as promised office staff did the follow up via telephone and save the day. Would not do business with that Salesman, but with the company I would and have referred neighbors and family roof and gutters replaced
Business response:
Thank you so much for your review and recommendation!
Still pending quote Roof Replacement
Business response:
Unfortunately we do not have any appointments under this name or address. We would need more information in order to follow up. It does not look like AROCON has met with this person for an estimate.
I have never found a worst company than Arocon. There was problems from the beginning until it ended with a BBB complaint. The worst part has been that they scratched 6 windows in the back of the house, broke an exterior lamp and several window screens. They replaced the lamp and exterior screens, but now, 3 months after they finished the work, I'm still waiting for them to replace the window glass for those 6 windows. Arocon called a company to make an estimate and the price was 200$ per window. Arocon did not contact me ab... read more
Business response:
We are in contact with this customer to resolve the issue to their satisfaction.
Arocon is not good at communication. I had someone come by to look at my house for new windows and replace my rear gutter. He showed up, looked at my place, and said he would get back to me with the estimate. I never heard back and a follow up email from me was ignored. I called the head office, was handed off to a couple people, and was told that someone would get back to me within 24 hours. Still haven't heard back. The repair personnel themselves might be competent, but I would be very hesitant to do business with a compa... read more
The entire experience dealing with Arocon has been extremely difficult. Throughout the process, there had been no communication on scheduling, installation dates, or consistency. During the entire process, as I attempted to make contact many times to get answers to questions or even receive my promised paperwork via phone or email, often never getting any response. In the end, there were several problems with my installation and it took months to resolve all the issues. I initially called Arocon to get a quote for a roof rep... read more
Terrible - see previous review roof leak assessment
When I detected a water mark on the ceiling of a second floor townhome bedroom I contacted AROCON to provide an inspection and estimate for a roof repair or replacement. The “Project Consultant” (whose name I’ll withhold) arrived on time. I directed him to the problem area and we discussed the potential cause. He brought his step ladder into the room and went into the attic via the access in the closet. After 10 to 15 minutes he came back down and advised me that the problem was a leak in the fire sprinkler system and not th... read more
They never showed up for scheduled appointment. Estimate to repair or replace gutters
Business response:
We do apologize for any miscommunication. Due to the volume of rain and storms in our area, several of our projects have had to be moved which means that some appointments have needed to be rescheduled. According to our records, our team did reach out to the customer one week prior to the appointment to reschedule due to the weather delay. Again, we apologize for any miscommunication or misunderstanding.
It didn’t. Nathan showed up promptly and gave me an estimate for more than I really wanted to pay ( but they had a minimum so I signed up for gutter replacement instead of repair and I don’t think the price was unreasonable). I signed the contract and returned it. He also told me he was going to give me an estimate for a roof replacement as well which he didn’t do and I do need my roof replaced. With the signed contract I reminded him I also still wanted the roof estimate and I asked where to send the 1/3 deposit for the con... read more
Business response:
AROCON apologizes for any miscommunication. Unfortunately, our consultant did not receive the signed contract for the gutters due to a computer issue, and we have reached out to the customer, and are sending the estimates for both the gutters and roofing in order to move forward with these projects.
Frequently asked questions about AROCON Roofing And Construction
How is AROCON Roofing And Construction rated?
AROCON Roofing And Construction has a 4.7 star rating with 6,366 reviews.
When is AROCON Roofing And Construction open?
AROCON Roofing And Construction is open now. It will close at 7:00 p.m.