Aspen Dental

I have to get a crown and insurance isnt covering much for me. However I was able to meet with the financial advisor and helped me set up a plan and get credit approved! They were very helpful in making sure I knew what I was going to have pay and what my insurance was going to cover. The staff is always very friendly the only dentist I have had work done with is Dr. Feilin (not sure spelling) so I cannot speak on the other dentists there but I had a filling come out that was just put in and was able to get in the next day and fixed it right away no charge.

I am updating my review recommendation as I do sometimes with other reviews I do on other people. As I go along, I have a tendency to change things depending on the continued service I receive. I deleted off my last recommendation in order to update. I recommend them for certain things, yet not recommend them for others. You can take your pick any future patients reading this. Here is the update: UPDATE: September 14th, 2018 They knew I was in a lot of pain in recent years with my teeth, I first went to them on August 2nd, but wouldn't do a single thing with me on treating me for ANYTHING until I came up with full payment for the treatment plan. Usual for ANY dentist I have called and came into contact with for trying to get help when money is low. I blame those other dentists for why my teeth continued to rot in my head. Now half of them are having to be taken out, and I will love it when I FINALLY get them out of my head. At Aspen, I owed a few thousand dollars and couldn't find anyway to pay that amount, no matter what financing they offered. I had some nifty ways to get lots of discounts, they rung up the price again, and I was able to pay. Suddenly they loved me and want to help me again, right after I paid the first appointment was finally made. I contacted the corporate office more than once by email telling them all about the insensitivity of dentists and their greediness and they needed to have more compassion on us poor people who had serious issues. I left LONG emails. I am hoping they actually read all of those. My issue is serious. However, when actually in an appointment the people are great and very professional. But making appointments sometimes can be weeks in the making, while other appointments are quicker. I recommend them for the quality of their service during the appointment, their expertise, and Dr Feilin has a wonderful bedside manner, however, they do need new office manager. One who cares how much pain you're in to actually do something in getting you in when she knows you been in pain for long time, without requiring thousands first before any treatment is done on you. I also had abscessed teeth for a few weeks, besides all the bad and decayed ones that will finally be removed at the end of next week. One abscess seems to have grown back on the left side of my mouth after they removed that tooth this past Monday. I finally got to talk directly to the dentist over the phone last weekend and she got me in this past Monday morning and removed the abscessed teeth while we were waiting to remove the other ones next week. I made the appointment for the extractions on August 22nd and the soonest they could get me in was September 20th, it now moved to September 21st but the dentist had a very good excuse and it only one day difference. I had to wait awhile for to get this appointment for all the extractions so they could have my dentures made. The wait is annoying when I been living with these bad ones in recent years and just want them out and I'm fighting infections until they do. You have to talk directly to Dr. Feilin if you want a matter addressed in a timely fashion if you have a serious issue and the staff make you wait a long, long time to get in for an appointment. Specify to talk to Dr Feilin about the situation if you think your situation is being overlooked or delayed by staff, just go straight to her, don't give up until you talk to her if they are making you wait to get in when a serious issue comes up. Because of all the greedy dentists out there, I continued to let my teeth go bad. And look at the torture I went through in recent years because of it. I found Aspen to be cheaper than the ones around here, but the bill does add up fast when you have major work needing done and dental insurance, no matter where you get it, doesn't cover much when major work needs done. I used a particular dental discount card I found out they take there through Aetna, besides my insurance. I saved LOTS and finally was able to figure out how to pay the rest on my end.

I love Dr. and her staff. They are amazing. They are caring and very helpful. I have badgercare and the dentist in cashton who I go to suggested I see another dentist for all my dental work. My teeth were in very poor shape due to my many health issues. The dentist at Aspen gave me a free evaluation and she looked at what cashton recommended and aspen dentist she agreed. Dr. Felin at Aspen did my work, which I had to pay out if my pocket. What was great to hear is I had a cleaning today in cashton and they said Dr felin did an awesome job fixing my teeth. I would highly recommend Aspen dental.

I would recommend Aspen Dental in Onalaska, WI for their quality of care at that particular Aspen clinic, and their reasonable prices compared to the rip offs other dentists give in their prices whenever calling around trying to find a dentist to take a poor person, as NO dentist will, HOWEVER, here is the problem I been having: They need better financing options for people who are poor. I went to the Aspen Clinic in Onalaska, WI on August 2nd. And though they were really nice and thorough that day and I feel the treatment plan was very accurate on what needed done, I feel that they didn't provide enough financing options for the people who are really broke. I have thousands of dollars of work that needs done and my insurance would hardly pay any of it. Luckily I recently applied for a dental discount card that they accept there. Today, I went in really frustrated at all these dentist offices and their greedy ways and was very upset, and they most definately knew it. I showed them the discount card, and that really helped me out. It took it down nearly another $2,000 of discounts I wouldn't have had if I didn't have that card. Now the financing option they gave me thus lowered the payment each month that I would have to pay because the bill would be lowered, further making it more able where I can pay that. Although I still have to check with my bank and hope they can still finance me just a little more that I need to go with it that my bank wouldn't finance me before when they thought it would be a much bigger amount. I am a little happier now that Aspen in Onalaska, WI actually seem to try harder today to help me figure out how to pay the bill as they want everything up front in time for me to have treatment done on myself. We are just waiting on my bank now to see if they can approve of the rest of the amount I have to fork over, otherwise the financing company is not gonna pay dentist the amount that they said they would pay them if I don't pay what the finance company wants me to pay to dentist. I feel I am all out of options otherwise, as organizations and free clinics who can help me aren't available anywhere near where I live and it would be too far for me to travel should the dentist there drug me up with something to do the procedures on me. So I have to go somewhere where I think I can make the drive home, and I live in Caledonia, MN. half hour drive from Onalaska, WI, but at least I know the route well and feel I can make the drive even if drugged up on whatever they give me. Better than making a 1 1/2 hr to even up to 2 1/2 hr drive to where I need to go for free clinic, and free clinics still wouldn't help with all the work that I need done, I know that.

I enjoyed my experience I would recommend it to others

More in depth than previous dental offices.

Really happy with my cleaning and the care I received

I can only speak to the experience I had, as a first time visit for a complementary consultation, I was impressed, they were thoughtful and thorough. While being examined they took time to listen to my concerns and the problems I was having with another dental clinic not associated with Aspen. While I'm here to make this post I have had time to read other patients comments, some were not to favorable, and should I go ahead and switch to Aspen I will be sure to address any concerns these comments have had on my moving ahead for dental work.