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3132 Market Place, Onalaska, WI, 54650, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 

My very first trip to Aspen was to see what they charge for dentures. They actually were the cheapest, of course now that doesn't always mean the best. I made so many visits after they had them made because they didn't fit right. On the one visit I had to wait for the dentist and it took forever. I don't know why I had to wait because I knew they weren't right and so did my sister. So we waited and waited and then she never did show up. Then after they finally got them to fit right and look ok I had to make a few trips for s... read more

The wait time was ridiculous. My appointment was at 2:30 and I didn’t get called back to to be seen until after 4. The dentist was very nice. Her assistants were very professional.
Business response:
Thank you for the kind words, Mike! We really appreciate your feedback. — Kelly, ADMI

Only thing positive I have to say is that aspen dental pulled my wisdom teeth and I didn't have any issues. Since then it has been nothing but a headache. I was trying to get my son seen for 8+ months. I would make an appointment 2 -3 months out, which was the soonest I could make one, and a few days before they called saying they didn't have a hygienist. This went on for what seemed like forever, then they had me go to their winona office.( After I complained about how long it had taken) Had checkup and ex rays done on my s... read more

I got there at 2:45 pm no one was around until 3 then gave me paper work to fill out then other patients started coming in and no one was around until about 3:30 and my appointment was at 3;00 didn't get done until about 5:00pm ..once I got in there they treated me right !!!

My mom had to come in here for some pain with her teeth and they told her that she would need to schedule an appointment. I asked them if this was how they conduct business, when someone is telling them they are in pain they say schedule an appointment... what. The last time she had pain they told her to come in and wait for an opening and she waited over three hours in the morning and still didn’t get an appointment. They scheduled her an appointment for two weeks out. This place is unbelievable.

Had one of the worst experiences for dental care. I was scheduled to have a root canal done at 10am. Received a call asking to go later but advised that I wasn’t able to because Of my work schedule. Get to my appointment 10 minutes early only for the receptionist To tell me I wasn’t on the schedule. Then she said I was but that she was looking at the wrong schedule. Sat in the lobby for 45 minutes and finally someone called my name. Had me seated in a dental chair but continued to wait for another 20 minutes until Dr Hoffman... read more
Business response:
Hi Christine, I'm so sorry you didn’t have a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. The staff at the office would value your feedback, but if you'd rather speak with our Patient Satisfaction team, please call them at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI

DO NOT USE THIS PLACE! My 80 year old uncle who is currently going through chemo treatment called them to fix his dentures because they wouldn’t stay in. At his visit they glued them in and sent him home. On his 5 minute drive home they had already come undone and thank god because had they stayed in the infection he had in his gums would have been sealed under the dentures they attempted to glue in. Obviously there wasn’t a good initial exam done prior to determining what to do with his dentures. Needless to say he went som... read more
Business response:
Hi Matt, I'm so sorry to hear this. If your uncle has not shared his feedback with the Patient Satisfaction team, please encourage him to reach out at 1-866-273-8606. They would appreciate the opportunity to speak with him about his experience so they can address concerns. - Emily, ADMI

my husband needed his dentures adjusted while going thru radiation, they put some kinda paste on them, charged us $450.00 and they feed the same. Would not recommend Aspen Dental to anyone
Business response:
Hi Lila, I'm so sorry that you and your husband didn't have a positive experience. The staff at the office would value your feedback, but if you'd rather speak with our Patient Satisfaction team, please call them at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI

Aspen Dental - Onalaska, WI has a 3.8 star rating with 949 reviews.
Aspen Dental - Onalaska, WI is closed now. It will open at 8:00 a.m.