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Aspen Dental - Peoria, IL
- Peoria, IL
About this business
Location details
5116 N Big Hollow Rd Ste 101, Peoria, IL, 61615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | Closed | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a dental emergency today, my front tooth crown broke really bad and my dental insurance was expiring tomorrow so they told me to come right in and Dr. Surampudi worked it out with the office to get me an extraction and a partial made today so I wouldn't have to go out in public with a missing front tooth. The dental assistant Cindy worked so hard with her and was very compassionate to my situation. The whole office was so friendly and they all worked together to make sure I got to leave with a big smile on my face that... read more
I was nervous coming in it had been forever since I last visited a dentist. The friendly staff quickly put my worries to ease. Luke, who took my X-rays made the process quick and painless. I had my consultation with Ashley and she answered all my questions perfectly. She was a joy to be around and her beautiful smile gave me something to aspire towards. Would definitely recommend.
While Cigna says they do, this location does not actually take Cigna dental insurance. Wanted to charge $300+ out of pocket. Would not recommend.
Business response:
I'm sorry for any trouble you're having, James. I will pass your message along to the team, so they can address concerns. -Dawn
they literally lied to me ripped me off for $228! did not do what I asked them to do either it was ridiculous! all I wanted was a price to pull my remaining teeth and for dentures never got a price for that but I did get a $228 bill for other stuff they wanted to do but did nothing!
Business response:
I'm sorry to hear this, Gene. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
you want 5 times what other dentist want!
Business response:
Hi Wesley, Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the Customer Service team would still be happy to try to help: 1-866-767-0890. - Krista, ADMI
The right hand does not know what the left hand is doing
A place “to make money”....not concern about a broken tooth....wanted me to spend about $10,000 worth of work...Dentist....gave a botched exam...end up hurting me...causing pain...had a broken filling on my tooth...poked at it...with a dental pick...told me it would cost $3500 w/o insurance w/ 20% discount... for porcelain crown.. and make appt for 2 weeks...to be completed...went to another dentist....got the porcelain crown...done...no pain ...proper exam...great consultation...worked on same day....only costing...$950.... read more
Business response:
I'm sorry that your experience didn't live up to expectations, James. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
RecommendedUnfortunately I had a lot of dental work to get done . 3 fillings, 1 root canal & crown,2 back wisdom teeth pulled,Cleaning & gum treatment... I had a very bad experience wit a dentist in the past . But Aspen dental does a ridiculous job👍🏿🔥👊🏿💪🏿💯 When they took out wisdom teeth I didn’t even know it . I sat down & before I knew it , they were telling me it was over .. Also they have a lot of people of color/ non white working there!!! Black lives matter 👊🏿 I would have to say this is the best dentist I ever went t... read more
RecommendedThe staff is amazing super nice!! Every time I’ve been here has been a Great EXPERIENCE!! I would recommend coming to this location!!!
Business response:
I'm glad you enjoyed your visit, Adam. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Michelle, ADMI
Frequently asked questions about Aspen Dental - Peoria, IL
How is Aspen Dental - Peoria, IL rated?
Aspen Dental - Peoria, IL has a 4 star rating with 778 reviews.
When is Aspen Dental - Peoria, IL open?
Aspen Dental - Peoria, IL is open now. It will close at 6:00 p.m.