Aspen Dental - Phoenix, AZ - Arcadia

Missy H. 

on Yelp

8 years ago

They tried to charge me $300.00 for a toothbrush and telling me that I had gingivitis. I have never had bad teeth and I have no cavities. I also have great dental insurance so there was no way it should have been that much. Just be careful of what you are paying for. Everyone was very nice though. 

Kris H. 

on Yelp

8 years ago

Unfortunately, I cannot attest to the actual work or pricing of this (Arcadia) office, but their timeliness and consideration for patient time and needs is very poor. I was a new patient and had a 9:45am appt. I was told to arrive at 9:30am to fill out paperwork, which I did. Then, I waited...and waited...and waited. Finally at 10:20am without seeing anyone and noone providing any update, I went to the receptionist and said I would need to reschedule, because I had only taken off an hour from work for the appt and since... read more

Mark H. 

on Yelp

8 years ago

There are many reasons my wife and I left Aspen dental @ arcadia Phoenix. They have billed me for services that i did not receive. They have charged me when i have already paid. Then had a collection agency harass me until they got it figured out. It is still on my credit report. Their staff changes often. It seems they just can not be professional. I DO NOT RECOMEND THEM. 

Rick S. 

on Yelp

8 years ago

I'm going to make this simple I was going to change dentist because my old dentist office in north Scottsdale changed hands I made an appointment at this office for an initial exam and cleaning after the exam they presented me with an estimated $9.000 bill for what they wanted to do I know I need a little work because my last dentist estimated $4.000 for the same work and I have a daily routine to take care of my teeth ,I saw the estimate got up and walked out without the cleaning which itself was twice the amount my last d... read more

Scott R. 

on Yelp

8 years ago

Classic "bait and switch" operations. Both offices I have been to are owned by one dentist-but you have to see other dentists. At first, I went in to see about new dentures as my older ones had broken. Went through all of the usual sales pitches as originally the new dentures would only be $399.00* each-as they so proudly advertise. Of course the bottom tier dentures are just about worthless in function and cosmetic. Ugly and absolutely no warranty. Do yourself a favor and save your hard earned money. I am a Disabled Amer... read more

Veronica D. 

on Yelp

9 years ago

I called aspen dental for a teeth cleaning. I recently moved to phx and this place was close to my house and under my insurance network. Not knowing the truth behind this place (huge corporation, services in 33 states with 550 franchised dental facilities that serve over 15,000 patients a day, Its headquarters is in DeWitt, New York, East Syracuse.) I moved forward and booked my appt. First- be prepared for a flood of emails and texts regarding your appt. I finally had to call and ask to be taken off their emailing list and ... read more

Kimberly K. 

on Yelp

9 years ago

I'm very upset with my initial first call to make an appointment and the information I was given over the phone. The information given to me was so misleading!!! I called and wanted to know an out pocket price for two teeth extractions because they were bothering me and one was starting to feel pain. I explained that I had two root canals done on both teeth from a different dentist and that I never had crowns put on them and that it had been a year since I had the root canals done beause I could not afford them. I told her t... read more

Harry C. 

on Yelp

9 years ago

I didn't chose this dental office to go and buy a used car, I just wanted a tooth pulled..!!! I went in for an Extraction in a lot of pain, meanwhile the Dentist and Office Manager were more interested in making a chunk of money from me...$7700 All I asked for was an extraction, and they said "NO" it felt more because I did not agree to sign up for the complete dental package SCAM, They gave me the excuse that my blood pressure was too high, I had the procedure done the next day if it wasn't because I wasted my better pa... read more

Lex B. 

on Yelp

9 years ago

If I could give this office 0 stars I would. The staff was rude and unprofessional. The scheduling is absurd - when I complained about waiting 45 minutes, the office manager rudely said "we have other patients." The office manager gave me attitude the entire time and everyone else was just rude. They do not understand customer service at all. I would rather pay twice the money than give this place my business or money. AVOID at all costs.