Aspen Dental - Phoenix, AZ - Arcadia

Sherrie 

on Yelp

10 months ago

There prices. Apparently $3000 in medicare dental insurance isn't enough. What is a 70 year old woman supposed to do? 

Lynn A. 

on Yelp

a year ago

I went there on a Saturday as I had a gum infection. They did almost nothing to treat the gum infection but insisted on full X-rays. The next week I get an estimate for the additional work Dr Le recommended that I do. (Over $4,000). I went to my usual dentist a few weeks later. I did not need additional work. I will never go back again. 

Rose M. 

on Yelp

a year ago

With new insurance, I made cleaning appts for my husband, 18 year old & myself. The person on the phone never stated that the appts would each be a "consultation" with xrays and then you had to come back in for the cleaning. Ridiculous. Since when does a dental clinic need to do consultations? My husband caused a scene, they cleaned his teeth. My son went to his appt and they cleaned his without question. BUT then they sold him a $100 electric toothbrush, telling him it was "part of the cleaning" and he owed the balance,... read more

Mona R. 

on Yelp

a year ago

They are slow and didn't color match my crowns and they over charged me because they knew I had insurance. i called another dentist and they said for that price they could have done more work for less. They are a rip off and I would not bring my Dog to these people. 

Joshua J. 

on Yelp

a year ago

I called today to set up an appointment for two extractions. I'll be honest the lady that helped me was absolutely nice, but she was not of her information. She told me for extractions. It would be $210 for each tooth. And then she told me my appointment is at 7:30 which seemed fine when I got a call from the office saying that my appointment was at 7:30 but there's no guarantees I'll be getting in at 7:30 could be up to about two hours after. . I then told the lady my appointments at 7:30. I have other appointments I hav... read more

Alex C. 

on Yelp

a year ago

I went in today for a cleaning. It was a fast visit 40 minutes instead of the usual 60. After cleaning teeth first, she poked into my gums which hurt a lot. My mouth was filling with saliva the whole time which I was swallowing! She kept on saying " open your mouth wider" with an attitude even though she said please a few times. She mainly polished the upper teeth and slightly on the lower. So I won't go back an would not recommend this location to anyone. 

Victor P. 

on Yelp

a year ago

STAY AWAY!! It's common sense you want to use your insurance in an adequate place where they take care of you. This is not the place. They will see you till your bank is empty. They will charge your insurance for X-rays and oral inspection then scare you about your condition to later hit you with expensive treatment that is not needed( upscale). If you reject the services they will deny to even clean or deep clean your teeth. They will recommend multiple visits that are not needed. Save your hard earned money and insurance. ... read more

Chris G. 

on Yelp

a year ago

this place SUCKS. First of all my first visit I didn't even get a cleaning. I had to go back later that same day. which honestly wasn't a big deal. but they make you pay IN ADVANCE. They wanted me yo pay almost $1000 before we even talked about scheduling. They also are very aggressive about the financing options. I said no at least 4 times before they finally stopped asking. I went for another appointment today my 3rd now for fillings. I waited an hour, after being told the dentist was behind. first of all they only have 1 ... read more

Chris G. 

on Yelp

2 years ago

I had scheduled an appointment 2 months in advance for May, 8th 2024 for 3pm and it was canceled same day without notice. I call the day prior and same day to confirm and straight to voicemail, no call back from the dental office. The team members have no sense of compassion nor empathy for customers. I advise future customers to avoid this location as they will not uphold to there policy standards. Garlen, you need to ensure this gets over to HR ASAP! The professionalism from this office lacks tremendously, I am quite surpr... read more