Aspen Dental - Phoenix, AZ - Arcadia

Brian P. 

on Yelp

7 years ago

Felt like I was in a high pressure sales. Was only showing and giving me prices on expensive dentures even after multiple times of explaining I CANNOT afford that much. You advertise dentures starting at $399, Prices I was giving was no where that. I kept saying I NEED to talk it over with my wife and and see what our options are but just kept pushing the higher end dentures. I explained that I had care credit with a a limit of $1500 a payment I can afford, she insisted that I try for a credit limit increase, I didn't even ... read more

Ted Lee T. 

on Yelp

7 years ago

From the first time I went into this place, I felt like I was getting hustled. The only reason I give one stars is that the dentist and hygienist we both top notch. First visit, just wanted to have a check and my teeth cleaned. They sat me down with a billing person to talk about a payment plan! I left the area in June and they are still trying to hustle me for money from as far back as January of 2018. Even though my dental insurance would cover it. The insurance company denied one claim and - really - just asked for... read more

Alicia R. 

on Yelp

7 years ago

I'm only giving a star to be somewhat nice. They were nice once I got in there and did the visit but, after they couldn't get my insurance verified. I was told they had to call me the next day. Next day turned into... I had to call them after the weekend. Mind you my appt was on a Wednesday. I called on a Monday and I was told the billing rep would call be back with my quote. Still nothing. Called back on Tuesday and insisted she stay on the phone with me to get my quote because every time I would call to check for an update... read more

Milka G. 

on Yelp

7 years ago

Went to Aspen so they could check out one of wisdom teeth as it was impacting the surrounding area and cutting into my cheek. Just wanted to see if they're were any other options other than pulling it out. (My regular dentist couldn't fit me in for a couple days and aspen had an opening the next morning). Anyways they do their exams and talk to me about pricing. About $1000 to pull a tooth(probably because they wanted to put me to sleep). On top of that they tried to tell me I was at risk for developing gingivitis and that m... read more

Slobo J. 

on Yelp

7 years ago

Booked a cleaning appointment over the phone. Specifically stated that I needed a regular, 6 month cleaning to which they told me they would also do the 6 month check-up too. Show up to the appointment, get the X-rays done, dental hygienist comes in and checks the gums, dentist comes in and checks the teeth. Waited for 20 minutes for the office person to check with the insurance and comes back to tell me the details. And to ask me if I wanted to schedule a cleaning appointment (?). "It is late now for the dental hygienist to... read more

Bryce S. 

on Yelp

7 years ago

Aspen gave me a price up after my insurance paid their portion for some fillings. Every month after I kept getting bills because some portion of the claim was denied. Ended up costing 3 times what they quoted. Also, my tongue was partially paralyzed for months due to the injection of anesthetic into a nerve cluster. 

Missy H. 

on Yelp

8 years ago

They tried to charge me $300.00 for a toothbrush and telling me that I had gingivitis. I have never had bad teeth and I have no cavities. I also have great dental insurance so there was no way it should have been that much. Just be careful of what you are paying for. Everyone was very nice though. 

Kris H. 

on Yelp

8 years ago

Unfortunately, I cannot attest to the actual work or pricing of this (Arcadia) office, but their timeliness and consideration for patient time and needs is very poor. I was a new patient and had a 9:45am appt. I was told to arrive at 9:30am to fill out paperwork, which I did. Then, I waited...and waited...and waited. Finally at 10:20am without seeing anyone and noone providing any update, I went to the receptionist and said I would need to reschedule, because I had only taken off an hour from work for the appt and since... read more

Mark H. 

on Yelp

8 years ago

There are many reasons my wife and I left Aspen dental @ arcadia Phoenix. They have billed me for services that i did not receive. They have charged me when i have already paid. Then had a collection agency harass me until they got it figured out. It is still on my credit report. Their staff changes often. It seems they just can not be professional. I DO NOT RECOMEND THEM.