Aspen Dental - Phoenix, AZ - Arcadia

Milka G. 

on Yelp

6 years ago

Went to Aspen so they could check out one of wisdom teeth as it was impacting the surrounding area and cutting into my cheek. Just wanted to see if they're were any other options other than pulling it out. (My regular dentist couldn't fit me in for a couple days and aspen had an opening the next morning). Anyways they do their exams and talk to me about pricing. About $1000 to pull a tooth(probably because they wanted to put me to sleep). On top of that they tried to tell me I was at risk for developing gingivitis and that m... read more

Slobo J. 

on Yelp

6 years ago

Booked a cleaning appointment over the phone. Specifically stated that I needed a regular, 6 month cleaning to which they told me they would also do the 6 month check-up too. Show up to the appointment, get the X-rays done, dental hygienist comes in and checks the gums, dentist comes in and checks the teeth. Waited for 20 minutes for the office person to check with the insurance and comes back to tell me the details. And to ask me if I wanted to schedule a cleaning appointment (?). "It is late now for the dental hygienist to... read more

Bryce S. 

on Yelp

6 years ago

Aspen gave me a price up after my insurance paid their portion for some fillings. Every month after I kept getting bills because some portion of the claim was denied. Ended up costing 3 times what they quoted. Also, my tongue was partially paralyzed for months due to the injection of anesthetic into a nerve cluster. 

Missy H. 

on Yelp

7 years ago

They tried to charge me $300.00 for a toothbrush and telling me that I had gingivitis. I have never had bad teeth and I have no cavities. I also have great dental insurance so there was no way it should have been that much. Just be careful of what you are paying for. Everyone was very nice though. 

Kris H. 

on Yelp

7 years ago

Unfortunately, I cannot attest to the actual work or pricing of this (Arcadia) office, but their timeliness and consideration for patient time and needs is very poor. I was a new patient and had a 9:45am appt. I was told to arrive at 9:30am to fill out paperwork, which I did. Then, I waited...and waited...and waited. Finally at 10:20am without seeing anyone and noone providing any update, I went to the receptionist and said I would need to reschedule, because I had only taken off an hour from work for the appt and since... read more

Mark H. 

on Yelp

7 years ago

There are many reasons my wife and I left Aspen dental @ arcadia Phoenix. They have billed me for services that i did not receive. They have charged me when i have already paid. Then had a collection agency harass me until they got it figured out. It is still on my credit report. Their staff changes often. It seems they just can not be professional. I DO NOT RECOMEND THEM. 

Rick S. 

on Yelp

7 years ago

I'm going to make this simple I was going to change dentist because my old dentist office in north Scottsdale changed hands I made an appointment at this office for an initial exam and cleaning after the exam they presented me with an estimated $9.000 bill for what they wanted to do I know I need a little work because my last dentist estimated $4.000 for the same work and I have a daily routine to take care of my teeth ,I saw the estimate got up and walked out without the cleaning which itself was twice the amount my last d... read more

Scott R. 

on Yelp

7 years ago

Classic "bait and switch" operations. Both offices I have been to are owned by one dentist-but you have to see other dentists. At first, I went in to see about new dentures as my older ones had broken. Went through all of the usual sales pitches as originally the new dentures would only be $399.00* each-as they so proudly advertise. Of course the bottom tier dentures are just about worthless in function and cosmetic. Ugly and absolutely no warranty. Do yourself a favor and save your hard earned money. I am a Disabled Amer... read more

Veronica D. 

on Yelp

8 years ago

I called aspen dental for a teeth cleaning. I recently moved to phx and this place was close to my house and under my insurance network. Not knowing the truth behind this place (huge corporation, services in 33 states with 550 franchised dental facilities that serve over 15,000 patients a day, Its headquarters is in DeWitt, New York, East Syracuse.) I moved forward and booked my appt. First- be prepared for a flood of emails and texts regarding your appt. I finally had to call and ask to be taken off their emailing list and ... read more