Aspen Dental - Phoenix, AZ - Bell

J R. 

on Yelp

6 years ago

I had a few cavities filled there October and November of last year. I decided to see a new dentist and was told that the cavities need to be redone because they missed some spots. I paid Aspen close to 500.00 to fill my cavities and now I have to pay that again due to incompetence. I do not recommend Aspen. The dentists are incompetent and the wait times are ridiculous. 

Manvi M. 

on Yelp

6 years ago

Communication is not clear. I felt disrespected when I did not get what I was looking from them, after they agreed to get back to me. Tooth pulling is damn expensive. Their staff is not in lias with each other. 

Dolores M. 

on Yelp

6 years ago

Very disappointed. I opted for the top of the line dentures costing $3,646.00. I went back several times for adjustments. At one point they did nothing and told me to just wear them and I'd get use to them. It never happened. I recently went back and was able to get them adjusted a little which helped a little. However I still can't wear them for more than 4 or 5 hours but have to remove them due to the soreness they cause. I made an appointment for additional adjustments 7/26/19 at 11:00. On 7/22/19 I received an email conf... read more

Juliet T. 

on Yelp

6 years ago

TERRIBLE, TERRIBLE. They employ marketers not health care workers. The marketer named Maria at this Aspen used scare tactics and flat out lies to try to persuade my 21 year old daughter to have over 4,000 dollars worth of work done. This big cooperate company would of been proud of Maria. They also marketed the initial visit as free, when they actually billed our insurance and NEVER told her they were. I will be filing a complaint with the Arizona state dental society and the American Dental Association who has a code of eth... read more

Bonnie C. 

on Yelp

6 years ago

I had a first initial appointment today, I was looking for a teeth cleaning, I had xrays taken and then was told I need scaling and root cleaning to the tune of $770.00 for 5 teeth... In all of my years of having my teeth cleaned that has never been suggested! I said NO they would not do a normal teeth cleaning so 2 1/2 hrs later I walked out of the office without having my teeth cleaned. Scam of the lowest sort. Please do not waste your time with them. example. While I was there a man walked in who needed repairs on... read more

Anthony H. 

on Yelp

7 years ago

What an absolute nightmare of an experience today. A month ago I scheduled for an oral surgeon to remove one of my back wisdom teeth for today, they told me that the surgeon is only in once a month and that is why there is a long wait. I was scheduled for early Sunday morning the 17th (which fell outside their business hours I noticed, but the girl who scheduled it reassured me that the surgeon would be here and they let people with appointments in. I even got multiple emails to confirm my appointment for the 17th at this ad... read more

Mary R. 

on Yelp

7 years ago

I came here because I was having dental pain. I have several issues with how I was treated. First if all the the hygienists gloves (or something else in the room) smelled distinctly of mildew. Good start. Second Dr Niggam came in and referred to me as babe. As in, instead of by name, my name was Babe. I was so shocked and dumbfounded I didn't respond and he responded patted me on the shoulder...to make himself feel better about his inappropriate comment??? There were others in the room, by the way. I am a healthcare provide... read more

Carlie T. 

on Yelp

7 years ago

The care here is fine and I have no complaints about the staff or dental hygienists. My concern is that the way the practice is run is so inefficient. I recently had an appointment here just for a regular cleaning. Everything looks good, no cavities, great! But they have to do an x-ray which they hadn't planned for. Fine, let's go do that. No, that has to be a separate visit. Ok then... I still don't understand that but I'll go with the flow and just make the appointment. So, I have to schedule a follow-up a week later to ... read more

Alicia R. 

on Yelp

7 years ago

Went in for my first visit appointment was at 3:45 went in early for paperwork at 3:30 didn't get called back until about 4:15. Everyone was really nice. Front desk was very nice. X-ray lady was very nice and the rest of the girls up until the dentist, Dr Chan (the son). I have a history of just having poor teeth I brush everyday constantly no flossing I admitted but brushing I do every single day twice a day and I explained this to everyone I saw up until the dentist. We do the exam and after when he is explaining to me the... read more