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Aspen Dental - Phoenix, AZ - Bell
- Phoenix, AZ
About this business
Location details
475 East Bell Road Ste 150, Phoenix, AZ, 85022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 07:30 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I decided to schedule an appointment with Aspen dental because my regular dentist does not do some extensive work that I need to get done (implants) My appointment was at 9:45 AM got there at 9:30 to fill out the paperwork at 10:15 I walked up to the counter to see that on the sign in sheet three people that had appointments at 9:50, 10 o'clock, and 10:10, had already been taken back to the room. I told the lady that I had a busy schedule and would need to reschedule my appointment. She asked if I would like to do it right t... read more
If you want to get seen over an hour after your apt time these are the guys to see. Very unprofessional. If anyone did the things they do at their job they would not have a job anymore. If you are going to schedule someone at 11 why would you see them at noon. They act like your time is not important. Not the first time!
I had two unnecessary fillings via Aspen Dental. I have maybe 2-3 cavities my entire life and I am 30! My last cleaning was in January at a different location where I had no cavities October 6 was the initial visit at Aspen dental where I went in for a chipped tooth. They then told me I had 2 cavities that were small surface/ preventative ones. They also tried to upsell me on fluoride rinse, as well as tell me I had gingivitis, which I can say with full certainty is not the case. On Oct 24th I had the fillings done. ... read more
I went in to this office largely prompted by their television advertising. I specifically made the appointment for a cleaning. When I arrived, with my completed paperwork in hand I was introduced to an X-ray tech who took a series of x-rays. Fine, I thought, I don't need this for a cleaning, but will pay for them if I must. Then I was led to an exam room. After 15 minutes the dentist came out to introduce himself and look at the x-rays. He found a small cavity. He then left and I was told that a hygienist would come i... read more
Business response:
Jacques, I'm sorry there was some confusion about the purpose of your first visit. Each new patient relationship often starts with an initial exam so your dental team can understand your needs and concerns first, then tailor your hygiene treatment to you. This way, you'll get the most out of your cleaning appointments and the time and attention you deserve. I encourage you to let our patient satisfaction team know about your experience, so they can help. Please reach out to them directly at 1-866-273-8606. - Stephanie, ADMI
The general office staff were very nice when I went in because I went in about broken front lower teeth. For some reason the dentist never discussed what was needed to fix this problem but he did the repairs he was directed to do. Was told by office manager amount it took to put a final, removable bridge, so I took a one time loan for $2,692.00+ Told I needed to let my mouth heal so a temporary removal bridge was put in until June. In June I went in and was given a lot of papers by office manager because I became very conce... read more
I apologize for such a lengthy review. I just feel it necessary to back up my low-rating. There seems to be something fishy about the way this clinic charges for procedures. I originally went in hopeful about finally getting some long overdue work done. My original dentist was great, but no longer affordable in my current status, so I went to Aspen Dental. The young woman who took my x-Rays was pleasant, and tried to be gentle. I happen to be very sensitive, and the x-Rays often cause a lot of discomfort. The oral hygienist... read more
At first I was very excited to see an office that offers Saturday appointments. We work and go to school full time so it can be hard for us for get a day off from either of those to come in but since you have Saturday's available once a month it worked out great for us. Also, the fact that I could schedule an appointment online was also a plus. When we got there, everything was fine until we went back for X-Rays. The person that was doing them had NO experience doing them. How can I tell? Well it made my husband BLEED! There... read more
Shockingly terrible dental experience. It was more like going to a bad used car sales lot with dental professionals who would be better suited to sell cars. I arrived on time to fill out paper work. Finished it and handed it in. 45 minutes later, I was told someone would take my XRays. The XRay tech told me she hated taking XRays. It took 30 minutes of me literally choking on misplaced XRay cards before she had enough XRays for me to get the cleaning I came in for. Once in the room to get my teeth cleaned, I sat alone for ... read more
Frequently asked questions about Aspen Dental - Phoenix, AZ - Bell
How is Aspen Dental - Phoenix, AZ - Bell rated?
Aspen Dental - Phoenix, AZ - Bell has a 4 star rating with 987 reviews.
When is Aspen Dental - Phoenix, AZ - Bell open?
Aspen Dental - Phoenix, AZ - Bell is open now. It will close at 5:00 p.m.