Aspen Dental - Phoenix, AZ - Bell

Jenny H. 

on Yelp

a month ago

Drove from Prescott for an 8:30 am, Saturday appointment for my son. Upon arrival used the restroom to five that the handsoap was full of water. No paper towels and it was filthy! Never before have I seen such a dirty bathroom, let alone at a medical facility. If this is the cleanliness standard that's visible, I don't want ri see what's not. We left. No thank you. Hard pass 

Steven R. 

on Yelp

2 months ago

I should have read the reviews first. I imagine this is the place where someone who was jacked up to get their teeth fixed. The office was cold, dark, and I felt like a tetanus shot. I got my x-rays first and good Lord. They had me sit in a chair they must have picked up from an office complex from the 80s. I go in for the hygienist "measures" my teeth and gums. She comes in and she is on level 12. She was loud and obnoxious. She did absolutely nothing to reduce my anxiety. She starts poking and prodding in my mouth... read more

Tega O. 

on Yelp

4 months ago

Quality of communication between this office and the clients is pretty much as bad as it gets. After multiple bad experiences with them, the final straw was having my appointment that was booked 2 months in advance, given to someone else because I was 8 minutes late. The care actually given, from my experience is barely average. Maybe it's just this location, but overall, a terrible experience 

Nicole A. 

on Yelp

7 months ago

Everyone at this location is aextremely aggressive. They make it seem like you're going to lose your teeth if you don't schedule all of your appointments one after the other, which, of course, worried me. Thing is, I have a full-time job which can't have me using PTO super frequently, so I felt like I was in a bind. It was after a google search that I realized that I was going to be fine if I waited a week or two for each appointment. The dental practitioners were also very aggressive as well. One wouldn't let me take a call... read more

Linda H. 

on Yelp

8 months ago

Yesterday, a lower front tooth suddenly "crashed" It needs immediate attention . First I called my insurance and they gave me a list of verified dentists. From their list, I chose Aspen on 7th and Bell and gave them a call. A super sweet lady verified my insurance and scheduled me for 8 this morning. I arrived at 7:30 to ensure paperwork was complete but they literally do not open their door till 8. There were about 6 of us waiting. The woman that seemed "in charge" at the desk first spoke to a man clear across the room te... read more

Mignon W. 

on Yelp

8 months ago

I cannot stress strongly enough how much you should AVOID this place! If you're in a pinch and must have assistance, DO NOT ALLOW YOURSELF TO BE TREATED BY Prarthana Krishnananda!!! Needed help with tooth pain. After X-rays there appeared to be micro crack. I was seen by Prarthana Krishnananda. She wanted to do a cold blast "as part of the diagnosis". Having experienced that in the past, I knew that it would hurt, so I declined to have that done. She used one of the mirror instruments and looked around some more. Then whil... read more

Sherri S. 

on Yelp

9 months ago

Do not get dentures from this location. I paid 14000 to get dentures. I have insurance but my insurance didnt cover my "comfi dentures" OR THE ORAL SURGEON SO i had to fight because they wanted another 5000$! That took a year to get fixed. The dentures hurt my mouth and Ive gone back repeatedly wanting a refund for them. I loved the dentists personality and she kept telling me theyd keep working with me no matter how long it took. Finally last March the dentist told me I needed a reelignment or something and changed the gas... read more

Timothy K. 

on Yelp

11 months ago

I had an 8:30 am appointment today. I showed up 10mins early. I was told my appointment was at 8am and they couldn't accommodate me. I don't drive. That means I have to Uber there and back. They've rescheduled me for tomorrow but that just means more Uber fares. I have the email they sent proving my appointment was at 8:30am. Tomorrow I have to take more time off too to get to my appointment. I'm so upset I can't see straight. 

Alyx P. 

on Yelp

a year ago

This is a follow up to the POOR review I left previously. I went in to have permanent crown placed after multiple appointment changes. When the Dental Assistant took me back and opened the crown container from the lab. Saw it was wrong immediately. After all the changed appointments, the most painful Dental visit I had ever had and an infection requiring antibiotics, they still charged me an additional $400. This company is totally dishonest and their ads of being reasonable cost are a lie. I called other Dentists in t... read more