This profile has been claimed by the business owner or representative.
Augustine Landing
- Retirement Homes
- Jacksonville, FL
About this business
Location details
10141 Old St Augustine Rd, Jacksonville, FL, 32257, United States
Get directions
The facility and staff are great. Apartment sizes and amenities offered to residents are good as well. I would recommend Augustine Landing.
The staff is cheerful and helpful. There's a very welcoming atmosphere overall. The grounds and building are kept up and any complaints that I've been aware of are resolved in a timely fashion. I'm quite satisfied with my choice of living here.
Business response:
Thank you so much for sharing, Annette! We’re delighted to hear that our associates make you feel welcome and that you enjoy the care and attention given to our community. It’s wonderful to know you’re happy with your choice to call Augustine Landing home—we truly appreciate having you with us! Sincerely, The Augustine Landing Team
I am very pleased with the facility. My backyard is like a well-groomed park, full of birds and squirrels. The food is enjoyable and most of the people are friendly (there's always some who knows it all). Thank you for helping me find this place.
Business response:
Hello, We’re so happy to hear you’re enjoying the peaceful outdoor spaces and the friendly community here. It’s wonderful that the food and atmosphere are just what you hoped for. Thank you for letting us be part of your journey to find a place you can truly call home! Sincerely, The Augustine Landing Team
I think it's as good or better than one can expect for the cost. My friend is blessed to be there and she would recommend it to others.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are dedicated to ensuring the long-term satisfaction and quality of life of our residents. Continuously evolving to meet the needs of today and tomorrow, we bring strength and stability to everything we do. We understand that home is not just a place, but a feeling and a way of life, and we take that seriously. Sincerely, The Augustine Landing Team
Yes I would recommend it however there is no assisted or memory care available at Augustine Landing which could prove to be problematic for some. We were attracted to them because of the location and price.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. We strive to provide exceptional senior living experiences with all-inclusive, restaurant-style dining and a full spectrum of amenities and services tailored to each individual. Our associates work hard to ensure that our residents experience senior living at its finest, where it's not just like home, it is home. Sincerely, The Augustine Landing Team
The staff - admin, front desk, housekeeping, kitchen, servers and maintenance employees are a true team. My family member was coming from a very different experience in another state and he is truly appreciative of everyone at Augustine Landing. The facility is very clean and grounds are very well maintained. The admin team is very visible, every day. I have spoken to many residents and they are all very content.
Business response:
Hello Linda! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are grateful that you enjoy the welcoming and friendly atmosphere of our community. Our goal is to create exceptional senior living experiences by fostering connections and nurturing a true sense of community and friendship. We are honored to be a part of the lives of each resident who calls Augustine Landing home! Sincerely, The Augustine Landing Team
They have a high turnover in their staff. No real low sodium menu which is important for seniors. They had a great activities director but she either quit or was let go and they've struggled to get activities back. Mom does have good friends that she enjoys.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are delighted to provide our residents with opportunities to connect with others, explore interests, grow spiritually, and nurture a healthy lifestyle. We understand the importance of each resident feeling valued and welcome in our community, and we hope that everyone who comes to Augustine Landing experiences this connection as we do. It's not like home. It is home. Sincerely, The Augustine Landing Team
My mom has passed away, but we loved Augustine Landing. They have been great. They do a great job with events for the residents. I would absolutely recommend them to anyone looking.
Business response:
Hello Lynne! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are dedicated to ensuring the long-term satisfaction and quality of life of our residents. Continuously evolving to meet the needs of today and tomorrow, we bring strength and stability to everything we do. We understand that home is not just a place, but a feeling and a way of life, and we take that seriously. Sincerely, The Augustine Landing Team
I like the location, choice of apartments and everything included in the rent. It does need some updating. There's only one elevator. The staff changes often. They tried to raise my mother's rent by 8% after living there just a few months, but worked with me to lower the amount of her raise. The services they provide are good. They really helped my mother make the transition. She's made friends there.
Business response:
Hello AT! Thank you for sharing your thoughts and experience about Augustine Landing. We are delighted when residents and families find comfort and kindness in our community. Your support and recognition of our associates is truly appreciated. We strive to provide exceptional senior living experiences and continually work to ensure that residents and their families truly feel at home with us. Sincerely, The Augustine Landing Team
Frequently asked questions about Augustine Landing
How is Augustine Landing rated?
Augustine Landing has a 3.9 star rating with 251 reviews.
When is Augustine Landing open?
Augustine Landing is open now. It is open 24/7.