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Augustine Landing
- Retirement Homes
- Jacksonville, FL
About this business
Location details
10141 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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i'm happy here. Everybody is very nice and helpful and I don't think I'll be moving anytime soon. There are a lot of urine smells when I go by the rooms so I think that maybe that could be taken care of because it smells bad and the food is OK. When it comes to the cleaning, they don't use the dust mop under the beds or under the furniture and they don't dust around the furniture. They just do the floor. I mean the top of the furniture they do. They do the top of the refrigerator but when it comes to the furniture, they don'... read more
Business response:
Thank you for sharing your experience at Augustine Landing. We’re happy to hear that you feel at home here and appreciate your kind words about our helpful associates. We also take your concerns seriously, and our leadership team is reviewing your comments as we continually work to provide our residents with a clean, comfortable, and supportive experience. We would welcome the opportunity to hear from you directly so we can better understand your experience. Please reach out to us at gracecommitment@gracemanagement.com. Th... read more
When you walked in, you were acknowledged right away. They were very helpful and addressed all your concerns! They made you feel very comfortable. While on tour, they showed you all their amenities .
Business response:
Thank you, Arleen! We’re so glad you felt welcomed and comfortable during your visit to Augustine Landing. Our associates are always happy to answer questions, listen to what matters most, and help guests get a true feel for life in our senior living community. We appreciate you taking the time to tour and share your experience. Sincerely, The Augustine Landing Team
We are very happy with them. Friendly, very welcoming, staff is great, very accommodating, they love the food We picked a good apartment, some are smaller but we were fortunate to have a larger nice room open up.
Business response:
Thank you for taking the time to share your experience at Augustine Landing. We’re so glad to hear you’re happy and that our associates have made you feel welcomed and supported from the start. It means a lot to know you’re enjoying the dining and have found an apartment that feels like the right fit. From the first day, our focus is on creating a community where each resident can feel comfortable, connected, and truly at home. We’re grateful you chose Augustine Landing and are proud to have you as part of our community. ... read more
Augustine landing very nice staff and residents very welcoming food and server top rated. Overall glad I moved here.
Business response:
reply: Augustine Landing ★★★★★★★★★★ Stephen S Feb 20, 2026 Featured Augustine landing very nice staff and residents very welcoming food and server top rated. Overall glad I moved here. Thank you for taking the time to share your review, Stephen. We’re so happy to hear that Augustine Landing feels welcoming and that you’ve had such a positive experience with both our residents and associates. It means a lot to know you’re enjoying the dining and the sense of community here. We’re grateful you chose to call Augustine Landing... read more
It was clean and the residents seem happy. They have great programs for the residents and a calendar of events that will keep them engaged. The staff are professional caring.
Business response:
Thank you, Robin, for sharing your experience at Augustine Landing. We’re so glad you felt the warmth of the community and noticed how engaged and connected our residents are. We know those first days and weeks matter most, which is why we focus on helping residents feel welcomed and connected from the very beginning through our Graceful Transitions Program. From there, our Vibrant Living Program offers meaningful activities and experiences that keep residents engaged, involved, and enjoying each day. Creating a place where... read more
We feel it is very nice and [name removed] was very knowledgeable and friendly. We felt very comfortable with her and some of the people we met. We will keep in on our list but feel like we are not ready for that type of living yet. The meals would be too much for us at this time. We do like eating when we want and like to go out to eat too. The apartments were very nice too and roomy. Thank you to everyone who made the tour enjoyable.
Business response:
Margaret, Thank you for sharing your thoughts and for spending time with us at Augustine Landing. We’re so glad to hear you felt comfortable during your visit and enjoyed getting to know our team. We completely understand that every season of life comes with different preferences, and it’s important that the timing feels right. We’re happy to know the apartments and overall feel of the community made a positive impression, and we’ll be here whenever you feel ready to explore again. Until then, we wish you all the best, and... read more
I would rate Augustine Landing of five. [name removed] was the gal that I spoke to at A Place For Mom and she sent me to several places but as soon as I saw Augustine Landing, I knew this was going to be my new home. The people here are very pleasant, friendly, helpful the places [name removed] renovated on the inside and they're renovating the outside right now. Everything is nice and clean and I'm in an independent living situation where they come in and clean my apartment once a week and I get all my meals in the dining r... read more
Business response:
Hi Sue, We’re so glad Augustine Landing feels like home! It’s wonderful to hear you’re enjoying your apartment, meals, and everything our community has to offer. We’re also happy Erica could help make your move smooth and comfortable. Welcome home! Sincerely, The Augustine Landing Team
The facility and staff are great. Apartment sizes and amenities offered to residents are good as well. I would recommend Augustine Landing.
Business response:
We are grateful for your recommendation and positive feedback about our facility, staff, and apartment amenities.Thank you for sharing your experience! We’re thrilled to hear you appreciate our spacious apartments, thoughtful amenities, and the welcoming environment our associates create. At Augustine Landing, we strive to make every resident feel at home and connected, and your recommendation means a lot to us. — The Augustine Landing Team
The staff is cheerful and helpful. There's a very welcoming atmosphere overall. The grounds and building are kept up and any complaints that I've been aware of are resolved in a timely fashion. I'm quite satisfied with my choice of living here.
Business response:
Thank you so much for sharing, Annette! We’re delighted to hear that our associates make you feel welcome and that you enjoy the care and attention given to our community. It’s wonderful to know you’re happy with your choice to call Augustine Landing home—we truly appreciate having you with us! Sincerely, The Augustine Landing Team
Frequently asked questions about Augustine Landing
How is Augustine Landing rated?
Augustine Landing has a 4 star rating with 263 reviews.
When is Augustine Landing open?
Augustine Landing is open now. It is open 24/7.