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Augustine Landing
- Retirement Homes
- Jacksonville, FL
About this business
Augustine Landing is an award-winning senior apartment community offering an affordable lifestyle with hotel-like amenities including chef-prepared meals, weekly housekeeping, and an array of activities near by Jacksonville. Augustine Landing welcomes home care agencies allowing our residents to customize the lifestyle that will best meet their needs. The sleepy grounds of Augustine Landing are lush and green, providing a peaceful suburban senior living community in Jacksonville. You're minutes to the Jacksonville Zoo and G... read more
Location details
10141 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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My loved one got kicked out. I don't blame the facility however but our experience was a little tainted. I would recommend it to well behaving adults.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Augustine Landing Team
Items: 1, 2, 3 are a 4 collectively. Item 4 is not relevant due to the nature of our population "independent living" however, the staff is very aware of all resident's weaknesses or challenges and try to stay cognizant of their needs. Rate this as a 5. Item 5 is somewhat different there are quite a few times that food items shown on the menu are not available or are in short supply and run out during a meal. Item 6 has been great -- a 5 we have had an Elvis impersonator 2 weeks ago and the Jacksonville Symphony's string quar... read more
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are so happy to provide our residents with the opportunities to connect with others, explore interests, grow spiritually and nurture a healthy lifestyle. We know it is important for each resident to be part of a community, feeling valued and welcome, and hope that all who come to Augustine Landing feel this connection as we do. It's not like home. It is home. Sincerely, The Augustine Landing Team
I chose Augustine Landing mainly because of price and size of facility. I didn't want to be in a large place. After a period of adjustment, I find myself very happy and content to be here. I am happy with my studio apartment. It is comfortable and cozy. The residents are interesting and friendly. I feel very much at home and happy. I like that it is an independent facility and I can come and go whenever I choose. Outside food is easily delivered and all other deliveries as well.
Business response:
Hello Cheryle! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Augustine Landing Team
They fell short on the meals. My mom has an Ostomy bag and food allergies and her meals were always an issue. We were told that [name removed] the chef would work with her but that never happened. Do to staff turn over her meal request we're never logged or taken correctly. The only person that was of help to her was [name removed] when she worked. It would be a nice place for a senior not requiring special meals and a time schedule when it comes to eating.
Business response:
Hello, Thank you so much for sharing your thoughts and experience about Augustine Landing. Catering to every detail of the senior living experience, we bring personal attention to our management process, helping residents continue to live gracefully. We would like to hear more about your experience so we can ensure all expectations are being met and exceeded. Please contact us at (904) 682-9142 or at your earliest convenience. Sincerely, The Augustine Landing Team
this is a very good place to stay. The staff and residents her are very friendly and will go out of their way to help you out. The actives here are very nice. There is porker, Bingo and the game left, right, center. and many other things to do. On Thursday they always have happy hour
Business response:
Hello Michael! Thank you so much for sharing your thoughts and experience about Augustine Landing. We strive to have a vibrant, active community that includes a full calendar of life enrichment programs for our residents to choose from. We are grateful that you enjoy them too! We love to provide great sources of joy, excitement and relaxation—each and every day. We're always sure to make time for laughter, connection and friendship, and include those ideals in everything we do. Sincerely, The Augustine Landing Team
My loved one is currently a resident at Augustine Landing. The housekeeping is very light. I had to remind them that my mom moved in and now they are coming, but they don't dust or vacuum, just damp mop and clean the bathroom. Communication with the family is not great. We had many questions and it was hard to get answers. They gave her a bill that we didn't agree with and I called and emailed and then her account was auto-drafted. I "think" things should be fixed next month, but I'm waiting to see. The meals seem good, but ... read more
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. Catering to every detail of the senior living experience, we bring personal attention to our management process, helping residents continue to live gracefully. We would like to hear more about your experience so we can ensure all expectations are being met and exceeded. Please contact us at (904) 682-9142 or at your earliest convenience. Sincerely, The Augustine Landing Team
It offered everything the resident needed-meals, utilities, weekly cleaning service, transportation, social interaction, capability for additional services if needed for a reasonable fee. I also liked that the property was on one building. He is also on first floor which is ideal.
Business response:
Hello M.W.! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Augustine Landing Team
My loved one is currently a resident at Augustine Landing. Overall, his experience at this facility has been very good. The cleanliness is great. The friendliness is okay. The front desk receptionist is not friendly, but all of the other staff is mostly friendly. The care services are good. The meals and activities are great! Augustine Landing is a great value for the cost and I would recommend them to others.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Augustine Landing. We are so happy to provide our residents with the opportunities to connect with others, explore interests, grow spiritually, and nurture a healthy lifestyle. We know it is important for each resident to be part of a community, feeling valued and welcome, and hope that all who come to Augustine Landing feel this connection as we do. It's not like home. It is home. Sincerely, The Augustine Landing Team
The person who works at the front desk or manager in office has always been attentive to any questions and also responding to any requests or needs in caring for my dad. Augustine Landing has been a blessing for dad. Relief of some worries on me as his care giver as he ages. The studio dad is in is small so had to minimize his furniture, but being he does not move around very well, small is good and working out
Business response:
Hello Gene! Thank you so much for sharing your thoughts and experience about Augustine Landing. Our exceptional and caring associates work hard to ensure that your loved one experiences senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Augustine Landing Team
Frequently asked questions about Augustine Landing
How is Augustine Landing rated?
Augustine Landing has a 4.5 star rating with 179 reviews.
When is Augustine Landing open?
Augustine Landing is open now. It is open 24/7.