This profile has been claimed by the business owner or representative.
AutoNation Nissan Las Vegas
- Car Dealers
- Las Vegas, NV
About this business
Location details
5800 W Sahara Ave, Las Vegas, NV, 89146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
do not go to Nissan auto it is the worst place to do business the advisor James will lie to you. Worst customer service
Business response:
Hi, we are deeply disappointed by your experience at AutoNation Nissan Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-1013 to discuss what we can do to help.
Avoid Autonation Nissan at all costs unless you enjoy being lied to, manipulated, and disrespected. This place is the definition of shady, and the worst part? The so-called ‘general manager,’ Manny, is the biggest xxxxxxx of them all. From the moment I walked in, I could tell this place was a mess—disorganized, unprofessional, and full of salespeople who would rather hustle you than actually help. I came in expecting a fair deal, but instead, I got an experience straight out of a bad movie. I was told one price over the phon... read more
Business response:
Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-1013 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
I got an internet price for a new car before I even came in and confirmed it with the salesman when I got there. The finance manager would not honor it and wanted to charge me a considerable amount more for the car. Waste of 2 hours of my time. I would not recommend shopping here
Business response:
Hi, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-1013 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Subject: BUYER BEWARE! I am writing to share my extremely disappointing experience with the service department at AutoNation Nissan on 5800 W Sahara, Las Vegas, Nevada. I believe the department operates dishonestly, and I want to warn others about their practices. I purchased my Nissan Murano from this dealership in 2017 and have always had my car serviced there. On November 26, I brought my car in for a routine oil change. My service advisor was Andrew. At that time, everything seemed fine. However a few days later, on Nove... read more
Business response:
Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-1013 to discuss what we can do to help.
Dishonest dealers and not trustworthy. Didnt disclosed about missing spare key before buying car. Only to be told they dont have it after 1 week.
Business response:
Hi, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (702) 570-1013 so we can assist you further.
This dealership is only concerned about the sale, after the sale they're not willing to help. They make promises and don't follow through! I've kept my communications professional and kind, to get either no response or receiving responses that are rude. Roy (salesman), DJones & Rami (Managers), and Christopher (Finance) can't be trusted.
Business response:
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1013 to discuss what we can do to help.
There is one staff member, Andrew, who is extremely incompetent as my previous visit, he lost my keys. When I took a second chance, this past June, I did make a comment under my breath that I did not want to deal with this individual, but as the computer system was down, I had no choice. he was rude and abrasive but again, I had no choice. I was told one to three hours for a simple oil change, which is ridiculous. I was not asking for any extra services other than the oil change. When I went to inquire after two hours , the ... read more
Business response:
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
The system was down. I had a 7 am appt amd no one had contacted me by 10 am
Business response:
Hello, thank you for taking the time to share your feedback with us. Please call our General Manager at (702) 570-1013 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
I took my 2024 Nissan Frontier with less than 600 miles in to the service department at AutoNation Nissan Las Vegas to have them look at an issue with the AC system emanating a nasty smell. The first thing that David Tran the service agent told me without even looking at the issue was that it would cost me $150 to replace the cabin filter. I told him that I just bought the truck less than a week ago and it should be covered by the bumper to bumper warranty. He refused and told me it would cost me for them to look at the prob... read more
Business response:
Hi Timothy, we are deeply disappointed by your experience at AutoNation Nissan Las Vegas. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1013 to discuss what we can do to help.
Frequently asked questions about AutoNation Nissan Las Vegas
How is AutoNation Nissan Las Vegas rated?
AutoNation Nissan Las Vegas has a 4.4 star rating with 6,363 reviews.
When is AutoNation Nissan Las Vegas open?
AutoNation Nissan Las Vegas is closed now. It will open tomorrow at 8:30 a.m.