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Avila
- Apartments
- Waco, TX
About this business
Location details
5000 Sanger Ave, Waco, TX, 76710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Washers and dryers work only half the time and take your money anyways. Neighborhood is decent. Price is worth it for some, not for all. It’s good enough that I’d renew my lease
Business response:
Brianna, our team is always glad to receive candid feedback from our residents because it helps us quickly spot areas in need of our attention. We are sorry to hear that our washers and dryers have not delivered the convenience you expected, and we have shared this with our team internally for further review. While we are glad our neighborhood is comfortable for you, we would love to hear any additional ways we can elevate your living experience. Please reach out to us at avilamgr@tamresidential.com for a conversation. Thank... read more
Verified Renter It was easy process and very nice front desk rep . The apartment was nice and clean and the apartment looks very nice . Over all experience was good
Business response:
A friendly first impression from our team is something we truly value, Milton, and we are glad to hear that your overall experience was a positive one. We want every detail, from the tour to move-in, to feel smooth and welcoming, so it is encouraging to know you found the process easy and appreciated the cleanliness of your home. Thank you for sharing your feedback with us.
Verified Renter Can’t complain; nice and updated apartments, friendly staff and lovely location! So nice being right in the middle of all my top things in Waco in an affordable and updated apartment complex. It’s even better than expected because staff is so friendly and accommodating.Makes for a pleasant living experience.
Business response:
We are delighted that you are enjoying your updated home, the friendly team, and the convenient location in Waco, Kaycey. Having everything you love nearby while feeling supported by the team makes daily living easier and more enjoyable. Thank you for expressing your satisfaction and for sharing all the things that make you proud to call this place home.
Verified Renter My overall experience at Avila was okay. The apartment itself was decent and I didn’t have too many issues while living there. However, the overcharging on rent was a serious problem. There were times I was billed incorrectly, and it was stressful trying to get everything sorted out — especially since my portion of the rent wasn’t even clearly established at first. That situation definitely affected my trust in the management. If you’re considering moving in, just keep a close eye on your charges and make sur... read more
Business response:
Delilah, we appreciate your thoughts about your experience in our community. We want you to feel confident approaching our team for assistance, and we would like to learn more. Please contact us at marketing@tamresidential.com at your convenience. Thank you.
Verified Renter They are pretty good about fixing maintenance issues. Their towing policy is horrible and personally I believe they have some deal woth the towing g company to get kickbacks.
Business response:
Jason, we are grateful for your recognition of our maintenance team's commitment to being helpful and responsive. We hear your thoughts about towing and understand how important peace of mind is when it comes to parking. If you would like to share more, please do not hesitate to reach out to the team. We are always here to listen and enhance your experience where we can.
Verified Renter So far it’s the best. I love the amenities and how quiet it is out here. Outside it always clean and well kept. Maintenance is great . Love it here it turned out waaaay better than we even expected for our first apartment.
Business response:
Jadea, we aim to deliver a peaceful and attentive atmosphere, so we are delighted to read your review. It is lovely to hear that you appreciate our maintenance team and that your home life has exceeded your expectations!
Verified Renter Very quit and clean place . I reported an incident last week that got fixed immediately . The short response time was amazing compared to other areas I lived . Keep the good work . Thanks
Business response:
Gildardo, we are happy to go above and beyond to meet the needs of our residents and are delighted that our team provided prompt and efficient services. We are grateful for your recognition and high rating!
Verified Renter Loving the atmosphere here. My family and I are truly enjoying our lovely place. The apartment is beautiful and the amenities are great. Our location is perfect. We are so glad that we moved here.
Business response:
James, we aim to deliver a sense of ease and convenience to our residents, so it is lovely to learn that you and your family are happy with our amenities and location. We are also pleased to hear that your home life has been comfortable and that you are glad to have moved in with us!
Verified Renter Muy buena la experiencia me parece un sitio muy agradable y la gente es muy amatas muchas gracias por todo espero poder disfrutar mi nuevo hogar
Business response:
Andres, Nos complace recibir sus comentarios sobre su experiencia de arrendamiento. Le recordamos que seguimos comprometidos con brindar un servicio excepcional y mantener un ambiente tranquilo del que pueda sentirse orgulloso. Muchas gracias.
Frequently asked questions about Avila
How is Avila rated?
Avila has a 4.1 star rating with 385 reviews.
When is Avila open?
Avila is open now. It will close at 6:00 p.m.