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Avondale Nissan
- Car Dealers
- Avondale, AZ
About this business
Location details
10305 W Papago Freeway, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I bought eight cars from here and each deal gets better than the first one. If you want a car at a great price from a dealership that stands behind its product then this is the one for you. Go in ask for Mike portugal, or Mike Little and you too will be a customer for life. Glad to do business with you guys thanks for everything.
Service staff was great. Just wish AC would finally be fixed after 5 visits over nearly 2 years and 4 deductibles for same problem
Business response:
Thank you for sharing your feedback. While we’re glad to hear our service staff has taken good care of you, we also understand your frustration with the ongoing issue with your AC. This is certainly not the experience we want for our valued guests. At your convenience, please reach out to us directly using the contact information below so we can review your situation and work toward a lasting solution. Thank you, Shelby Williams - Service Manager - (602) 782-1730
I was there to have the technicians try and find out why I had error codes come on. I was there from 7:30am till 3:30 pm so it was a long day. Unfortunately when I was told car would be ready in another couple of hours and that turned into an additional 2 hours it was really frustrating. Hopefully the issues have been fixed but since this was the second time these issues came up and the first time no one could find the problems. I hope this car is not a lemon.
Business response:
Thank you for sharing your experience. We understand your time is important and sincerely apologize for the long wait and the frustration it caused. We take your concerns very seriously and hope that everything has been resolved now. If any issues persist or if you have additional questions, please don’t hesitate to reach out to us directly. Your satisfaction is very important, and we are committed to resolving this matter. Thank you, Shelby Williams - Service Manager - (602) 782-1730
The dealership forgot to hook up a hose after my oil change. Thank God I looked under the hood and noticed it. I was able to get my nephew to rehook the hose without doing possible damage to my car. Service attendant must take their time to make sure they connect everything back together. They were trying to charge full price, when it was booked with a coupon. I'm just glad I was able to pull up my email with the confirmation. This is the 2nd time that I have ran into the problem with this location. But this time I didn't de... read more
Business response:
This review is very concerning to read and I apologize for our oversight. We always want our guests to feel valued, never taken advantage of, and I regret if you felt misled by our pricing. I will share this feedback with my team so we can improve our practices. Thank you for bringing it to my attention and I hope we have the opportunity to make it up to you down the road.
Absolute complete and utter unprofessionalism. We were never greeted by the salesman. We asked to drive a used car and then saw a new pathfinder we liked, that they are so afraid someone might steal a cheapie nissan they park used cars behind to block them in. When I asked if I could have the doors open it took an act of God to have him open them. The second I left one side to walk around the other, he locked it. These are barely 40k cars. I'm WAS a potential customer...but then you acted like it was a Ferrari dealership and... read more
Business response:
Shelly, I'm truly sorry to hear about your experience and the impression it left. We strive for professionalism and inclusivity in all interactions, so this feedback is unfortunate to hear. I would appreciate the opportunity to discuss this further with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
Car was done well, advisor smelled like alcohol and slurred but was nice everyone seemed nice
Business response:
Susan, thank you for the review and for sharing your concerns. We will be sure to look into the contents of your review. If you need anything else, please let us know. Shelby Williams - Service Manager - (602) 782-1730
Unfortunately quality of service has declined. I called the manager of the service department, left a message, and still haven't heard back from them.
Business response:
Bea, I'm sorry to hear about the lack of response from our service department. We strive for timely communication and it's disappointing that we fell short here. Please reach out again so we can address your concerns promptly. Thank you, Anthony Valencia - Service Manager - 602-782-1722
Bad service and BEYOND incompetent. They don't care about customer service. RUDE TO SAT THE LEAST!
Business response:
Mary, It is unfortunate to see that you feel this way. It is important that I gather the details of your visit. At your convenience, please contact me so that I may further assist you. Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
***WARNING***WARNING***WARNING***WARNING*** Please Please Please avoid this dealership! They conduct fraudulent business. They sold me a used tuck (not that it matters) that they reset the computer (ECM) on and on my commute home from AZ to CA the check engine light came on. This truck was a surprise for my son's 16th b-day to be nothing but a total disappointment. I called Avondale Nissan shortly after the purchase and got nothing but the run around. We tried from months and asked Jon Anderson (GM) and his team for help and... read more
Frequently asked questions about Avondale Nissan
How is Avondale Nissan rated?
Avondale Nissan has a 4.4 star rating with 4,586 reviews.
When is Avondale Nissan open?
Avondale Nissan is open now. It will close at 9:00 p.m.