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Avondale Toyota
- Car Dealers
- Avondale, AZ
About this business
Location details
10005 Papago Fwy, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Poor Service with Avondale Toyota I have purchased two highlanders through Avondale Toyota, and unfortunately will never purchase a car through this dealership again. My latest experience was with Jake Fratt. Talking with him over the phone, he was informed of exactly the car I was looking at as well as the pricing I was looking to pay. My main question about a feature of the car was not answered directly and I was disappointed leaving with a car that did not have a main feature I was counting on having. During the numbers c... read more
Will not do business again here. Not willing to help under special circumstances for a disabled veteran on a fixed income. They are not tr
Business response:
We appreciate your feedback. We are extremely sorry that your opinion of us was anything but satisfactory. Rest assured that although your experience has yielded otherwise, customer service is a top priority for Avondale Toyota. Our goal is to get to the bottom of what transpired and keep it from happening again and get some more details from you. Please contact me (General Manager Kamal Charef) at kcharef@avondaletoyota.com Or, send us a private message with your contact information and we I will reach out to you promptly. ... read more
Really disappointed that the car was not ready had a couple things it needs to be done and have to waste my time going back and forth to the dealer
Dont go here!!!! Was rushed through the whole buying process!! After about a month of having the car they called and threatened to take it unless I gave them $1500 down (I got approval before making the 3 1/2 hour drive down to the valley) only for them to call and say I wasn't approved. Ive been constantly threatened and haggled that they will come get the car and/or get the authorities involved. I even talked to my friend that is a finance manager at a different Toyota Dealership and they had no idea why I wasnt approved o... read more
Don’t trust these people. Bought a car in November, It was a Cadillac Escalade that came with a lot of problems. I was told by Jesse Frazier they only offered warranty for Toyota’s but after calling back to get info on a ford truck they said they did offer warranty for any vehicle purchased at their location for around 2,500. So why was i denied the warranty? I had to buy a warranty that cost me 4,000. Thought it was a good buying experience at first and thought people working there were honest. Turns out they just want to s... read more
Buyer Beware, Contract Manipulation! Went to the dealership to purchase a truck and traded in my existing vehicle. After signing and going under contract, I was called 2 days later telling me that I needed to come in and redo a new contract because they gave me $2,000 more than they should have for my trade. WE HAD A SIGNED CONTRACT—- but they threaten to not fund my loan if I didn’t come back and sign a new contract giving me $2k less for my trade! Not an ethical way of doing business! Buyer beware!!
Worst Experience only care about money I went to this dealership to see if they could help get my brother in law a car with his credit the sales person name Kevin Warner said inside the dealership that he would need someone on the loan with him but I didn't say anything so he asked if me and brother in law wanted to go look at cars while we were looking at cars outside he said around 4 to 5 time I'm really gonna need someone or you to be on the loan but I didn't say anything again so we went through the side door to the fina... read more
Business response:
Dear Sherry, We appreciate your feedback. We are extremely sorry that your opinion of us was anything but satisfactory. Rest assured that although your experience has yielded otherwise, customer service is a top priority for Avondale Toyota. It is our understanding that our General Sales Manager has been in contact with you. Sincerely, Your Friends At Avondale Toyota
Prudence is very, very rude representative. Prudence is very rude representative. She has very poor Customer Service. There are 4 people, who witnessed the call on 08/21/2017 at 2:47 PM. First off, she act like she could not hear. The call was on speaker, so the four people witnessed the call. She is the wrong person for this position. Prudence ended the call, why. Prudence; very poor customer service. This person; Prudence will make not want to come back to this dealership, nor refer anyone. Stew is a good person to work wi... read more
UNHAPPY CUSTOMER!!! Made an appointment for tires to be put on my tacoma.They had a special going on buy 3 get the fourth one for a $1.Service advisor was Jacob.He told me it would take 15 minutes to look in the computer to see if my tires qualified for the special since they weren't stock tires.I sat down in the waiting room at 8:10am.I waited for over an hour.No communication at all.He could of just came by and said hey i'm really busy it's gonna be a bit longer.Even thirty minutes wouldve been fine.I finally got up and we... read more
Frequently asked questions about Avondale Toyota
How is Avondale Toyota rated?
Avondale Toyota has a 4.6 star rating with 11,863 reviews.
When is Avondale Toyota open?
Avondale Toyota is closed now. It will open at 8:00 a.m.