Balboa Nursing and Rehabilitation Center

Alexis D. 

on Yelp

2 years ago

Not impressed ...had to travel from Fresno since I am my aunts power if attorney. Hospital had me tour this place and the first impression left a bad taste in my mouth. I received a call from a rep and wanted me to sign a paper that my family member would not end up staying there after therapy services were stopped "illegal" . I would never leave my family member here . 

Nancy F. 

on Yelp

2 years ago

I run a local nonprofit for Parkinson's, and Balboa Rehab used to be my first choice for referring patients, based on both family and first hand experience. Over the last year alone, I referred six people to them... but no more!!! They have now installed scent dispensers in the lobby and on all the floors. If they did their homework, they would know that is the last thing a person undergoing rehabilitation needs, much less a healthy one. When I called to provide feedback, I was basically blown off. I have just been contacted... read more

Anne M. 

on Yelp

2 years ago

The most depressing nursing home we've ever been to. They have rehab in their name but it's really just a long term nursing home. Most rooms have 3 people in them. It's old, dirty, run down and barren. Such an incredibly sad place to spend your last days/weeks/months of life. My mother fell and had a brain injury. She was in the hospital for a month and then went to the Springs rehab in La Jolla. She recovered enough to go back to her apartment at Merrill Gardens but had a cardiac event and had to go back to the hospital. Af... read more

Marcya W. 

on Yelp

3 years ago

The worlds worst after they had my father on the floor no bed just mattress in the room with three other men. The smell of your worn would make your eyes water and now they're sending me a bill. I laugh at it because when he left everything was supposed to be paid up like I asked him now they're sending threatening bills. They still haven't fixed the stairwell from where that older woman got raped. 

Paulina G. 

on Yelp

3 years ago

To be honest I wanted to give this place a pass because of COVID's history but it seemed to be that only the custodial and kitchen workers were doing their jobs efficiently. The nurses are rude and lazy. The management is sub par at best and the quality in food is unpalatable. So as much as I appreciated the work that was put into making it, it was just unacceptable for such an establishment. I can only hope that they seriously take into consideration to better their quality in service and food. On the bright side one perso... read more

Kay W. 

on Yelp

6 years ago

This place is horrible!!! The only good thing about this facility is Joseph(Marketing and Admissions) The nursing staff is disrespectful, mean and rude, one in particular is Eva. She was so short and nasty to me and my 84 y.o. Dad! When my Dad would ring the bell for assistance he was ignored or treated in an impatient manner. He then would tell us, bc we would call to check on him throughout the day. Then we would have to call and ask for assistance for him. My Dad is not an impatient man so his treatment was hurtful and d... read more

Sundee V. 

on Yelp

6 years ago

Please people!! Do not let your loved ones check into this place!! We got our mother out of THIS place in the middle of the night!! She was there almost there 3 week's and we had to make several complaints!! They did everything from yelling at her, denying her to go to the hospital when she developed bronchitis from her roomate, forgot to hook her back up to her oxygen!! TWICE!!! Last night was the last straw!!! She laid wet soiled bed for 3 hour's before they helped her!! When me and my sister got there, her soiled linens w... read more

Sherry H. 

on Yelp

6 years ago

Do not send your loved ones here who have dementia. They are not equipped to handle their needs. They are quick to send them to ER. My husband was sent to ER from there 3 different times for falls and infections. The first one was determined to not be an emergency, so I am stuck with a $1400 bill due to their ineptness. They had a very difficult time with him and discharged him after 10 days. It was one of 6 places he was at during a very difficult summer. They were the only ones incapable of caring for him. They were not ve... read more

Margaret F. 

on Yelp

7 years ago

Balboa nursing and rehab center is very modern and nice but the staff are horrible and mean. Do not bring anyone you love there. If there are people that you care about don't bring them there. My sister was in there for 10 days and I asked them every day to wash her but not once was it done. She developed a serious bladder infection because she wasn't being taken care of. I asked them to do a urine analysis but I got nowhere. They gave her the wrong medication and the wrong diet. I could go on and on but I hope you get the p... read more