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3520 4th Ave, San Diego, CA, 92103, United States
Get directionsMy dad is at Balboa right now and if this is not as good as it gets, it's WAY better than any of the three other places he's been! The building is nice and clean and the nurses (which I think are the BIGGEST factor) are wonderful. My dad has never liked the nurses at any rehab place he's been to and he has only great things to say about the nurses at Balboa. He says they look like dolls. And they do! But they are so nice to him, and that is the most important thing. When he calls for them they always come quickly and bring a... read more
I am very proud from the nursing to the Rehab staff. I would stay there if I needed to. The secret is to request them, because certain case managers will put you in a place to whoever pays them the most. Balboa has the highest nursing rations, the nicest place, and are very honest and ethical and works very closely with Sharp, who also is a first class operation. Trust me, you won't be disappointed.
My father just stayed at Balboa Nursing & Rehab on the Rehab floor (4th floor) for 4-5 days. We were very pleased with the staff and services here. Everyone on staff was very nice and responsive to all our requests and questions. The P/T's and O/Ts were very good my dad socially while assisting him with his therapy. They frequently came back during the day to check on him in his room aside from their scheduled appointments with him. The floor staff (nurses, etc.) always had a smile for everyone and, again, were always hel... read more
I would not recommend this facility based on our recent experience. My father was there for 7 days, and the level of care was unacceptable. Response times were extremely slow, and it often took far too long for staff to assist him when needed. We found ourselves staying all day, every day, just to make sure he received basic care. No family should feel like they have to be present at all times just to ensure their loved one is taken care of. The overall atmosphere was depressing, and the lack of urgency and attention from ... read more
Rating: (Zero stars if I could) DO NOT BRING YOUR LOVED ONES HERE - AN ABSOLUTE NIGHTMARE I am writing this on behalf of a close friend who was recently housed at Balboa Skilled Nursing Center. They were terrified to speak up while they were still a resident, so I am posting this now that they have finally been discharged. People need to be warned. Toxic Leadership & Chronic Understaffing The culture here starts at the top and it is completely broken. Throughout my friend's stay, the staff were constantly complaining about ... read more
Business response:
We truly appreciate you taking the time to share your concerns. Please know that we take all feedback seriously and work to resolve any concerns that are communicated to us quickly. Caring for our residents with dignity, respect, and compassion is our top priority. We would love to get to connect with you directly to better understand your concerns and address them. Please reach out to us at (619) 291-5270 at your earliest convenience.
My wife was discharged from Green Hospital yesterday, after spinal cord surgery. She received wonderful care there and was told Balboa Nursing And Rehabilitation would be an excellent after care facility to progress with her recovery. She had read reviews of such facilities close to our Hillcrest home, receiving 5+ favorable responses. Upon arrival we were stunned by how great their Halloween decorations were not only outside, but inside, as well. Some staff members were in costumes, adding to the experience. My wife was... read more
Business response:
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations. We've shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (619) 291-5270 if there are any additional concerns you'd like to discuss.
I'm still having to reside here ONLY because of needing IV antibiotics because of a spinal fracture. But I have to seriously complain about that I've witnessed a patient be taken to 7-11 in wheelchair by staff members just the other day.Yet when I asked for the exact same thing I was told NO!! When I gotten near the door I'm treated like a prisoner, not cool! Another bad thing is maintenance when it comes to room 225 the TV in front of bed A is half ass fixed after now 2 weeks and the toilet has been clogged for a week 1/2. ... read more
Business response:
Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (619) 291-5270.
IT DOESN'T DESERVE A 1 STAR! It should be a negative 10!Horrible place!! Do not take your loved ones there! They don't care about the people there! We would stay from 9a-9p everyday with our mom and the one day we got there late we found her bed full of urine and my mom sitting on the hard chairs for visitors hunched over sleeping-almost falling over sitting in urine! No nurse or cna around. Her bed neighbor stated no one had come around in the morning and she was worried she would fall over. CNA finally came in only to drop... read more
Business response:
Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (619) 291-5270.
I visited San Diego for birth of grandchildren, a slip and fall late May resulted in two major surgeries same day, followed by inpatient rehab, as I live out of State. Due to traumatic injuries and variables, research for rehabs was fast, but Balboa Rehab/Nursing website was Yelp 5-Stars, had a bed and close to daughter. We thought we hit the lottery until... I arrived at 183 lbs. and fourteen days later, after a discharge I initiated, discharged at 166lbs...I lost 17 lbs.! Within days, I told Balboa I would never put a lov... read more
Balboa Nursing and Rehabilitation Center has a 4 star rating with 250 reviews.
Balboa Nursing and Rehabilitation Center is open now. It is open 24/7.