This profile has been claimed by the business owner or representative.
Ballpark Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
611 Island Ave, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | 8:00 a.m. to 4:30 p.m. |
fast and easy process, nice facility.
Business response:
Thank you so much for the 5-star review, Ruben G. We value your feedback and your business! Cheers, Ballpark Self Storage
This team is the best, super friendly service, I got in and out quickly and most importantly they had a fair price. I recommend this Storage place to anyone in the downtown area that needs extra room. The facilities are very clean and they have all things you need for moving as well which makes it super convenient. The other day they were helping the community by serving food to the homeless. This is a kind of business I want to support. Call or come by the facility to check it out. Sam was super friendly and really took g... read more
Everyone... HAPPY THURSDAY here in San Diego America's City! with BallPark Storage downtown in the Gaslamp District of the East Village on Island Avenue being America's Finest Storage Facility to store your valuable possessions securely with peace of mind! The company has brought in a whole new management team of workers who will watch over your precious valuables stored there like a hawk or like a mother bear caring for her cubs . Maria is the new manager now and her sole purpose, focus is to make sure that whatever you sto... read more
Business response:
We are so grateful for your kind words about our storage facility. Thanks for sharing your review with us and the community, Jacob! Cheers, Ballpark Self Storage
We had rented a storage unit here for a little over 4 years as it was conveniently located to where we lived downtown. We disliked going there as it was hard to find parking and there were many homeless people that frequented the storage facility. As we only needed to go a few times a year, we put up with it. However, when we went before the holidays to get our Christmas items, we discovered that the majority of our items in our unit had been stolen. There was no sign of a break in and our lock was intact. Management was not... read more
Business response:
Thank you for your feedback, Sylvia. We appreciate you bringing this issue to our attention. At Ballpark Self Storage, the safety and security of our customers and their possessions are a priority. Sincerely, Ballpark Self Storage
Shitty Service. I called ahead to reserve a storage. They we're nice on the phone. Then when I came on Sunday to finalize everything around 12:10 pm, the guy was dismissive and said come back in ten i'm on lunch. On Sunday they close at 4:30. I came back at 3:45 with my moving company to store some stuff, and waited 30 minutes because there was a be back sign on the door. I ended up choosing Public Storage because no one was there. Don't believe the hype. This is a real review, don't waste your time. Oh yeah and they overcha... read more
Business response:
Hi Nate, thank you for taking the time to reach out to us and share your concern. We will look into your concern and hope to improve with your feedback. Please reach out to us soon at 833-635-0500 or support@lockway-storage.com. Sincerely, Ballpark Self Storage
I recently rented a storage unit and I am very happy with its location, ease of access and especially the service. Arthur went above and beyond to go out of his way to help me with set up and accessories I needed. Very friendly and professional with genuine vibe so I wanted to acknowledge him
Business response:
We are so happy you enjoyed your self storage experience with us, Sean. Thank you for the 5 stars! Cheers, Ballpark Self Storage
Beware!!! These people go into your storage and steal things. Don't get their locks, they have keys. I tried to file a claim and was told it was a mysterious loss so they won't pay. There's plenty of other people that have had things stolen from there.
Business response:
Hi C M, thank you for taking the time to reach out to us and share your concern. We will look into this and hope to improve with your feedback. Sincerely, Ballpark Self Storage
There needs to be law pass preventing businesses like this one paying people for reviews like the ones you see on their website and on yelp, while they take advantages on current customers who are still having to pay their ridiculous prices. After the first months moving in there don't get to comfortable even if it's free or a low cost, then there will be a major price hike soon after that, it will continue and continue every new bill cycle. You will experience a new price point I am sure, I am sure of it that's what I exper... read more
Business response:
Hi Diddy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your interaction with us did not meet those high standards. We would greatly appreciate it if you would contact us at 844-509-1500 or support@staxupstorage.com so you can provide more insight to help us get better. Sincerely, Ballpark Self Storage
Amazing Experience here all thanks to Gilbert. This guy needs a raise. He is so helpful, and Extremely knowledgeable. One could only be so lucky as to have an employee such as him. I Highly recommend this place!
Business response:
Thanks for the great review, Lisa! We love hearing from our customers – especially when our staff and storage services can make a positive difference for them. We know all our team members put a lot of work into providing our customers with the excellent service they deserve, so we'll be sure to pass on your kind words! Cheers, Ballpark Self Storage
Frequently asked questions about Ballpark Self Storage
How is Ballpark Self Storage rated?
Ballpark Self Storage has a 4.4 star rating with 478 reviews.
When is Ballpark Self Storage open?
Ballpark Self Storage is closed now. It will open tomorrow at 9:00 a.m.