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Ballpark Self Storage

4.5
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

611 Island Ave, San Diego, CA, 92101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun8:00 a.m. to 4:30 p.m.
4.5507 reviews
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Bruce S.'s profile image
Bruce S. 
rating
9 years ago

Ballpark Storage the entire place could have used a new coat of paint 25 years ago. The elevators are newer than original hand-crank types but just barely by a few days; either one or both at the same time rarely work. There is one bathroom for over a 1,000 units, usually out of order unless the HOMELESS want to do their drugs or prostitution. Floors are wood, chipped and uneven. The staff are invited, allowed and appreciated when they are crude, curt, cavalier, belligerent with the customers. One of the Assistant managers... read more

Korina F.'s profile image
Korina F. 
rating
9 years ago

Convenient location and great service for buying moving supplies. I bought several boxes and supplies and they were so helpful! Tony even took my boxes out to my car for me. Thanks! 

Doug M.'s profile image
Doug M. 
rating
9 years ago

I've worked as a vendor with Adam, and had a great experience. Very helpful, and professional. If you're looking for a self storage place, that's clean and you can count on being treated fairly this would be a great place to look. 

Gia H.'s profile image
Gia H. 
rating
9 years ago

The gentleman behind the counter let me know that I can have a free box if I did a check and that was really awesome and now my puppies have a place to sleep tonight! 

Adriana L.'s profile image
Adriana L. 
rating
10 years ago

I rented a u-haul twice from them and the customer service was amazing. I don't think I've ever said that about anything related to a move, but truly, very easy to rent and return a truck and super reasonably priced. No loop holes or hidden fees. Wonderful. 

Keith B.'s profile image
Keith B. 
rating
10 years ago

My experience with this U-Haul was beyond frustrating. I scheduled a 10 foot truck to be picked up on the 14th of April. I reserved the truck back on March 13th. I also ordered a dolly, two furniture movers and some moving blankets. When I arrived at the location, they didn't have the truck, only one furniture mover and no blankets. They told me the individual that had the truck the day before had not returned it yet. That's not really my fault, as they should have looked at the reservation to know that something like that c... read more

Business response:

Keith, I truly apologize for this inconvenience and I understand your frustration with this Uhaul experience. I was able to review your reservation and rental information. Yes, you had your reservation for 3/14, made on 3/13. Unfortunately the previous customer locked the keys inside the vehicle therefore failed to return on their scheduled time. They also had the added equipment, dolly and moving pads you reserved. As for the reservation not being pushed to another location successfully, I have no explanation, it is h... read more

Amanda M.'s profile image
Amanda M. 
rating
10 years ago

Best storage downtown by far and best storage I've ever used. Great customer service and very friendly staff. Thank you Ben(?) for your help. I would highly recommend this storage if you're looking for a clean, nice place to store your stuff. 

Rikuto P.'s profile image
Rikuto P. 
rating
10 years ago

so my wife is joining the army to serve with my sister right we have two little ones so you can tell lifes pretty busy and here we are wondering how to move all this stuff from california all the way across america on a budget and this is where ballpark storage delivers us a home run we recommend this business five stars and thanks to adam and sam they even able to get us in on the first day despite all our trouble thanks guy you are people that have contributed to helping my wife become the self empowered woman she has alwa... read more

Roger M.'s profile image
Roger M. 
rating
10 years ago

Had a great experience with their team this past weekend while moving. I would recommend this place. 

Frequently asked questions about Ballpark Self Storage

How is Ballpark Self Storage rated?

Ballpark Self Storage has a 4.5 star rating with 507 reviews. 

When is Ballpark Self Storage open?

Ballpark Self Storage is open now. It will close at 5:30 p.m.