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Basil's Pizza Subs & More
- Pizza
- Gaithersburg, MD
About this business
Location details
208 North Frederick Avenue, Gaithersburg, MD, 20877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
Order never came and the restaurant said they delivered it and has a person open the door and get it. Could not describe the person, or anything in front of my apartment. Acted as if I was lying and would only offer another order for half price (after paying for the first). Glad I used GrubHub and not through them. Never got food but GrubHub refunded me thankfully. Will not order from here again, despite doing so previously.
Business response:
i am sorry to hear that but let me explain driver arrived he called you twice then knock someone poke from the door it was contact free deliver he left food according to yo may someone stole but restaurant took half the loss half grubhub to make you happy
The Delivery Guy called me from an incorrect address, and he thought he was already at my location, when he had actually not arrived, yet.
Not worth the money at all. Pizza may be good but everything else I've had this far needs a lot of improvement before I consider eating it again
Unfortunately the food was half an hour late, and mozzarella sticks were soggy and chewy while wings were soggy and barely luke warm. I've had better from them, but this was not one of those times.
Order Philly cheese steak pizza, but received just cheese pizza... Quite a disappointment
Food was late. Meat on salad was cold. Pita was cold. Lettuce was browned and wilted. Cold grease on lettuce
Just left my food on the door step and never let me know it was on the way.
Wow. Simply wow. I can’t believe the awful experience I had ordering with this restaurant. First off they took over an hour to get here, second the food was not delivered as ordered and there were incorrect juices given. There was also missing drinks! I called and the MANAGER refused to make things right! I felt so bad for spending my money here and dealing with such terrible employees/management. They truly don’t care if they lose customers & ppl should just order from somewhere else they ARE NOT worth the headache. I’ve ha... read more
They didn't give me any pizza Sauce on my pizza & my sub didn't have jalapeños and I paid for it still didn't get it
Frequently asked questions about Basil's Pizza Subs & More
How is Basil's Pizza Subs & More rated?
Basil's Pizza Subs & More has a 3.8 star rating with 1,091 reviews.
When is Basil's Pizza Subs & More open?
Basil's Pizza Subs & More is closed now. It will open at 11:00 a.m.