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Bay Ridge Nissan
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
these guys are amazing! i can't believe how nice the staff was and how quick the process could be. With my credit not being so high, I was expecting long delays and even denials, but everything went smooth when I was at the dealership. I'm really looking forward to coming back in here when I'm ready to go car shopping again!
great dealership with a wide variety of cars to pick from! At first, I was a little hesitant coming to this dealership, but after speaking with Angela on the phone, she assured me the vehicle I was looking at online was in stock, and that the price could be negotiable upon my arrival at the dealership. When I got there, I found the car I was looking for, Angela had a salesperson from her team ready to greet me at the door and show me the exact vehicle. Overall it was a great experience, I can't really complain much, great cu... read more
I had a great expreience at Bay Ridge Nissan. Saw a car on autotrader, 2006 Armada. i called and spoke to a gentleman named John who went to check on the availability of the car ( i had been looking everywhere and they sell quickly). Once I got there the receptionist called over Charlie who was very helpful. He went over all the features and the price was great, at least $2500 better than anywhere I had looked at this car had everything DVD, navigation the works. I sat with the finance manager, Dwayne who was able to get me ... read more
I had an 8am appointment and my car hasn't been taken in until 11am. This previously happened and after a bad review, Carmine asked me to come in and they got me in and out without paperwork in one hour. Now I'm back again for the same collision malfunction issue (they don't have records of the previous one as they didn't record it). Do not buy these car. Even a service rep told me the collision sensors are super sensitive and can be damaged easily. When you want to buy a car, everyone is nice. In a few months you're at the ... read more
Business response:
Anthony, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience with our Service Department. We would welcome the opportunity to speak to you on the issue. If you can please give us a call at our dealership and ask for the Service Director, Carmine Pennella at (347) 309-4016 or Email: cpennella@eagny.com.
I just got back from almost getting ripped off by Empire Nissan of Bay Ridge. Last week I brought my Nissan Rogue for a repair, the airbag light was on. They completed the repair amongst other warranty work that was needed due to their keen eyes. The also let me know I needed additional maintenance performed. Financially I was not prepared for the additional work and told them I would be back. Fast forward to today 11-11-24. My check engine light went on Brought it in with an appointment. The Mass air sensor was bad, and und... read more
Come in they say it'll be a couple hours to determine what's wrong with the vehicle. After just over 2 hours I received an update they are working on the car to determine why my sensors are yet again not working on my brand new 2024 Altima. Took a stroll outside to get some fresh air after that update and saw the car parked outside under the expressway. They haven't even seen the car yet. Went back to find out if they are working on the car and then he tells me the workers are on lunch but they are working on it. That's when... read more
Business response:
Thank you for your review. We're disappointed to hear of the negative experience you had at our location and we do apologize for the delay on the repairs on your vehicle. If you would like to discuss further, please contact our Service Director, Carmine Pennella, at (347) 309-4016 or at cpennella@eagny.com
This place is so shady and the salesmen and owners lie to get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB.
Business response:
Hello, Thank you for sharing your sales experience with us. We are very sorry to hear of your disappointment with your sales inquiry. We would welcome the opportunity to speak to you on your review. Please contact our General Manager, Joe Randazzo at (347) 309-4016 or at jrandazzo@eagny.com
I won't be returning to this location to lease or buy a car ever again, as these people are liars and thieves of your time and nerves. You never get what they promised or what you expect. I did mistake to come to Bayridge Nissan 03/01/2024. The manager and salesman promised me that they already had the Nissan Rogue 2024 even they said this car in front of them just and the lease won't be more than $500., just come and take it. It was all a fabrication. They evenhad no idea when Nissan Rogue 2024 would arrive in the US.Never ... read more
Business response:
Hello Ed, Were very sorry to hear of your disappointment with your sales experience and we do apologize for any miscommunication with the cost of the lease. We would like to discuss this with you. Please reach out to our General Manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com. thank you!
Sham artist, not to be trusted. RUN DO NOT WALK AWAY FROM THIS BUSINESS! Report to Better Business Bureau and Federal Trade Commission
Business response:
Hello, Were very sorry to hear of your disappointment with your sales experience and we do apologize for any miscommunication with the cost of the lease and the confusions with the paper work. We would like to discuss this with you. Please reach out to our General Manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com. thank you!
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,715 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.