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Bay Ridge Nissan
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"Shady dealership" I went into bayridge nissan today 12/1/2018 to look at the a 2017 honda civic lx sedan with about 5,700 miles they offered for sale at an asking price $16,302 The Stock # is : U29463A at the time of sale. The VIN of the vehicle is: 2HGFC2F56HH541529 It showed a clean carfax with no reported damage. I phoned ahead the day before and made an appointment at 3pm. They knew I was coming. I arrived and immediately started to inspect the vehicle for any damages which i found in about five minutes into the walk th... read more
"No recommendation" I went just to check my car status (yearly basis) which has a manufacturer warranty 3 years. Unfortunately, I had been charged $540.0. I didn't know what they did or was replaced or changed or added. Just checked the previous information from their computer and prepared the necessary estimated bill. The estimated bill was my final bill, it should be either more or less. But paid as they estimated, strange and shameful!! What they did only checked the vehicle and found ok. This inly checking bill. I will n... read more
"Dishonest" They promise one price but are not honest to their customers nor do they return phone calls when promised. Very bad customer service. I would not recommend Bay Ridge Nissan.
"**** AVOID AT ALL COSTS ****" **** CONSUMER BEWARE **** Do not buy or bring your vehicle in for service at this dealership. I brought my vehicle in saturday 8/11/2018 due to my 2016 altima having the check engine light on and various issues (car was bought from Ramsey Nissan in NJ). I was assisted by Ali Fares who charged me 2 hours @ $126 for diagnosing the issue - fine, even though my car is certified pre owned and I would only have to pay $50 deductible for bringing the car in....turns out the car had an issue with the t... read more
"Worst service. Liars" We called in to set a test drive on the Rouge. An hour later when we got to our appointment we we're told it was just sold. We schedule another date. When we came back they wanted us to sign a lease and give insurance cards before we test drive. They wasted our time twice. Half day off work each. They are liars. We went to Nissan in queens and got the car there
Business response:
I am terribly sorry to see your review, Nechama. I will be speaking to my team, in order to gather additional information and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (718) 238-8000. - Vincent Freund, General Sales Manager, Bay Ridge Nissan.
"Worst experience. It's a scam." I don't like to leave negative reviews. Hopefully Bay Ridge Nissan service department will improve it's customer service for the customers. A reputation is a powerful thing. Do your research first!
Business response:
Natalie, I am sorry for your frustrations, as we take customer satisfaction very seriously. I will be speaking to my team, in order to gather additional information and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (347) 946-6644. Vincent Freund, General Sales Manager, Bay Ridge Nissan.
had an appointment to return my expired leased car,Nissan Sentra When I got there I was asked if am leasing or buying a new 1 told them no, was told then we cant take ur car we have no room I said but I have an appointment, and why didn't they ask me if I was leasing a new 1.I believe the name I spoke to was Angela Brown This is terrible,i even got an Email from her stating look forward,for ur car return
Business response:
I am sorry for your frustrations, as we take customer satisfaction very seriously. If you would like to discuss your concerns in further detail, please feel free to contact me at, (347) 946-6644. Vincent Freund, General Sales Manager, Bay Ridge Nissan. Thank you and I look forward to speaking with you.
I I just bought a car here and it was the WORST experience I have ever had IN MY LIFE! I ended up being there for 10 HOURS! The used car manager promised me he would replace a rim cap that was missing and repair some chips and scratches. He did buff out one of the scratches BUT he never replaced the cap and didn't even address the chip that he said he would. Overall they are completely disorganized and do not care about the customer AT ALL they just want to make the sale and get you to sign and then they don't care if you ev... read more
Business response:
Hello Aylee, I am sorry for your frustrations, as we take customer satisfaction very seriously. I will be speaking to my team, in order to gather additional information and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (347) 946-6644. Vincent Freund, General Sales Manager, Bay Ridge Nissan.
Horrible service. I can't even begin to explain the atrocities I've dealt with here. Some of it is so petty and indescribable that only an example will suffice: I need an oil change under warranty. Try to schedule. I work 9-5 and they keep asking about 3pm. I tell them I can't I work 9-5. They tell me they open at 7am. Online it says service department open at 7am. They schedule me for 7am... get where I'm going? I get there for my 7am SCHEDULED APPOINTMENT. The guy tells me I'll be able to get my car at noon... I say "I wor... read more
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,715 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.