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6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"It was my first time and my last time at this..." It was my first time and my last time at this dealership’s service department. Zero stars. I had the unfortunate opportunity to be assigned to a service advisor named Ali. I informed him that I was taking a 1200 mile trip the next day and I went in for a simple tire rotation and oil change and wiper replacement (over $160) He tried to convince me to get other maintenance services but I declined. After 3 hours, I went to the cashier to inquire about when my car would be ready... read more
"Worst place ever...Salesman Nasir and Jesus -need to..." Worst place ever...Salesman Nasir and Jesus -need to take customer service classes. It's been 3 weeks, waiting to buy a car. No one follows -up - very sad. I definitely would NOT recommend this place. I was anxious buyer. ZERO stars...Poor representation of NISSAN.
"Will be making sure no one I know shops here, EVER" Most horrendous customer service in the dealership business. I was called Saturday at 5:40pm when they close at 6pm, confirming my appointment for the next day, Sunday, and that the 2017 car I was requesting to see was still available. I get there Sunday, was told the "car was sold last night." Red flag number one. Then was asked to put more money down than the $1000 in cash I had. The car they tried to show me in place, keeping in mind I know I have bad credit but my rece... read more
"Be careful of any charges in contract. Snuck in a $3000..." Be careful of any charges in contract. Snuck in a $3000 warranty saying its required for loan (found to be illegal after I researched) and $1585 for theft protection. This dealer is shady at best. When asked about the total out the door price, I was told a number $4000 less than what it truly was. During a high stress and high paced environment, things like this are not noticed when you get 20 papers to sign. I was the negotiator and someone else signed so I did no... read more
"Scam Artist " vincent Freund is a crook in the business! don’t do business with him . Take you’re time and money somewhere else. He just cares about his pockets and overcharging customs.
"SCAM and FRAUD !!!" Work Order: 545302 Customer#: 7824 Service type: Oil Change (oil and filter included) Date: 15 July 2019 Timeline: 12:30pm - called for an appointment and was told oil change does not require appointment, walk-in before 3pm; 2:00pm - travel from Staten Island to Brooklyn, Bayridge Nissan Service; 2:45pm - vehicle dropped off to service; 2:52pm - service rep drove vehicle to the bay and instructed me to wait for any available service advisor; 2:08pm - follow up with service rep, nobody from advisor availa... read more
"Bait and Switch, Even when you call and do your best " I looked on their website and saw a 2015 Nissan Rogue with 12,000 miles for 13,990. I called to confirm they still had the car, and it hadn't sold before going over there from Williamsburg. I took a car, which was $36.00 to Bay Ridge. I even filled out the paperwork before getting there, and asked the woman on the phone to make an appointment for 2:00 (It was 12:15). She said not to worry the car wouldn't sell. Lo and behold, when I got there, I was informed "that car w... read more
"NO GOOD " THIS IS THE WORST SITE YOU CAN VISIT YOU PLEASE SPEAK LIES I CALL FOR A VEHICLE AND I SAW THE PHOTO AND EVERYTHING AND TALK TO TWO PEOPLE AND TOLD ME THAT THEY HAD THAT VEHICLE I MADE AN APPOINTMENT AND I WAS AND WHEN I WAS LOSING MY STORE SAYS THAT ALREADY VEHICLE WAS IN CONTRACT WITH ANOTHER PERSON AND THEN I WAS OFFERING ANOTHER VEHICLE AND YOU SAID THAT I DID NOT WANT ANOTHER AND THAT IS WHY I DO NOT RECOMMEND ANYONE WHO VISITS THIS PLACE ARE MY AND LIAR
"Forged documents " Do not buy from this dealership. Untrustworthy and dishonest! If you have bought from this dealership, check your documents. As I signed dozens of financial documents, I asked for copies. I was told I would be provided with copies on my way out. After 2 hours of finalizing the sale, I was given a folder. I thought it was the documents I signed, so fustrated with being there for so long I didn’t check. The lease agreement I was provided with had my FORGED signature. I know this for 2 reasons. 1 looks nothi... read more
Bay Ridge Nissan has a 4.4 star rating with 7,829 reviews.
Bay Ridge Nissan is closed now. It will open at 9:00 a.m.