This profile has been claimed by the business owner or representative.
Bay Ridge Nissan
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"Will be making sure no one I know shops here, EVER" Most horrendous customer service in the dealership business. I was called Saturday at 5:40pm when they close at 6pm, confirming my appointment for the next day, Sunday, and that the 2017 car I was requesting to see was still available. I get there Sunday, was told the "car was sold last night." Red flag number one. Then was asked to put more money down than the $1000 in cash I had. The car they tried to show me in place, keeping in mind I know I have bad credit but my rece... read more
"Be careful of any charges in contract. Snuck in a $3000..." Be careful of any charges in contract. Snuck in a $3000 warranty saying its required for loan (found to be illegal after I researched) and $1585 for theft protection. This dealer is shady at best. When asked about the total out the door price, I was told a number $4000 less than what it truly was. During a high stress and high paced environment, things like this are not noticed when you get 20 papers to sign. I was the negotiator and someone else signed so I did no... read more
"Scam Artist " vincent Freund is a crook in the business! don’t do business with him . Take you’re time and money somewhere else. He just cares about his pockets and overcharging customs.
"SCAM and FRAUD !!!" Work Order: 545302 Customer#: 7824 Service type: Oil Change (oil and filter included) Date: 15 July 2019 Timeline: 12:30pm - called for an appointment and was told oil change does not require appointment, walk-in before 3pm; 2:00pm - travel from Staten Island to Brooklyn, Bayridge Nissan Service; 2:45pm - vehicle dropped off to service; 2:52pm - service rep drove vehicle to the bay and instructed me to wait for any available service advisor; 2:08pm - follow up with service rep, nobody from advisor availa... read more
"Bait and Switch, Even when you call and do your best " I looked on their website and saw a 2015 Nissan Rogue with 12,000 miles for 13,990. I called to confirm they still had the car, and it hadn't sold before going over there from Williamsburg. I took a car, which was $36.00 to Bay Ridge. I even filled out the paperwork before getting there, and asked the woman on the phone to make an appointment for 2:00 (It was 12:15). She said not to worry the car wouldn't sell. Lo and behold, when I got there, I was informed "that car w... read more
"NO GOOD " THIS IS THE WORST SITE YOU CAN VISIT YOU PLEASE SPEAK LIES I CALL FOR A VEHICLE AND I SAW THE PHOTO AND EVERYTHING AND TALK TO TWO PEOPLE AND TOLD ME THAT THEY HAD THAT VEHICLE I MADE AN APPOINTMENT AND I WAS AND WHEN I WAS LOSING MY STORE SAYS THAT ALREADY VEHICLE WAS IN CONTRACT WITH ANOTHER PERSON AND THEN I WAS OFFERING ANOTHER VEHICLE AND YOU SAID THAT I DID NOT WANT ANOTHER AND THAT IS WHY I DO NOT RECOMMEND ANYONE WHO VISITS THIS PLACE ARE MY AND LIAR
"Forged documents " Do not buy from this dealership. Untrustworthy and dishonest! If you have bought from this dealership, check your documents. As I signed dozens of financial documents, I asked for copies. I was told I would be provided with copies on my way out. After 2 hours of finalizing the sale, I was given a folder. I thought it was the documents I signed, so fustrated with being there for so long I didn’t check. The lease agreement I was provided with had my FORGED signature. I know this for 2 reasons. 1 looks nothi... read more
"Pure Sleaze... absolutely horrible" They will not honor deals the advertise, every time you think you have a deal they find somethings else to try to add on and try to make you feel like a fool for not knowing this was "standard" (again more lies). They lie about what is included with service packages. - to your face they say it includes x, y and z, but the actual doc you sign only includes x and 50% of the maintenance you were told you need for a lease, guess what you don't... they themselves don't even recommend it once y... read more
Business response:
I brought it up many times... no one there cares, it is just how you do business. When I first came in for service i was told that my account would be updated a tiny piece of all the lies. Then every time after the service department never had the update and couldn't do anything about it. i sent numerous emails to the GM Manny Licitra after being asked by Nissan for feedback on having leased a car. I NEVER ONCE received a reply to any communication and no one would ever answer a call.
"Scammers. Dishonest business. Stay away!" I went in to look at a car I saw on their used inventory webpage. The salesperson was very friendly, knowledgeable about the cars, and didn't pressure me at all. Unfortunately, this was the only positive thing I can say about the experience. 1. I told the salesperson that I was paying cash and was given the "Retail Price" shown on the website, NOT the "Our Price"...and they would not budge on the price. When I questioned the price discrepancy I was told that I could get the lower pr... read more
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,715 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.