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BBRents

4.0

About this business

Location details

3189 Princeton Rd, Suite 298, Hamilton, OH, 45011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 a.m.
SunClosed
4.01,737 reviews
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Carma F.'s profile image
Carma F. 
4 years ago

If I could give negative stars I would. This is a greedy and shady company that I wouldn’t refer anyone to. I am utterly disgusted I have wasted all my time with them to be left with nothing!!!!! I hope they go downhill and shut down ! 

James D.'s profile image
James D. 
4 years ago

They have nice homes. Got approved but there website and or website with the homes up for open are not true. Every Time we see a place on it its already taken.. 

Shawn U.'s profile image
Shawn U. 
4 years ago

We don’t rent from BBRents but we live next to one of their properties. The property became a rental property in 2013 and since then there have been 3 families. The first family had a party for every possible occasion you can think of and invited their whole extended family. The parties always lasted well past midnight. Police showed up several times. The second family never cut their grass and always had beer cans on the side of their house that they’d toss after drinking. They had a plastic baby pool in their driveway (tha... read more

Business response:

Shawn, Can you please send me the address of the house. Thank You, Donna from BBRENTS 

Steph C.'s profile image
Steph C. 
4 years ago

Pushes availability dates back at the last minute on several properties. Impossible to get on the phone. Takes days to respond. Responds to questions without answering or providing actual information. 

Business response:

Steph Coy - This is Donna with BBRENTS I hope this helps you. You can call 513-275-1510 Ext 1 - You can also call our Leasing Manger Tabby at 513-275-1354. You can also email Leasing@bbrents.com Thanks you 

sarah n.'s profile image
sarah n. 
4 years ago

The leasing agent we were assigned was not helpful when we were told to look at houses and look them know what we were interested in were told that all the houses we had packed were pending deposit and to go back online and look it seems that they don’t have any available houses that they are all pending deposit everything is done through text message and email there’s no way to call and talk to anybody they have horrible customer service 

Business response:

Sarah N - Hi I am Donna with BBRENTS. There are the some items that might help you. You can call 513=275-1510 Ext 1 this is the leasing department. You can also call Tabby the leasing department manager 513-275-1543. You can also send an email toe Leasing @bbrents.com. If you could be so kind to give us your last name and the houses you put a bid on. Thank you for your inquire . 

brandon a.'s profile image
brandon a. 
5 years ago

We paid almost $500 becouse our heater broke and we had to stay in a hotel for 3 days and kennel our dogs becouse it couldnt be fixed for 5 days! It's been between 5° and 37° and now they say it wont be till tomorrow!! Instead of taking the money off our rent they just pushed it back 2 weeks! Our house is soooo cold and they dont care! 

brandon a.'s profile image
brandon a. 
5 years ago

Our heater stopped working and they sent maintenance. A part was needed that would not be in for 3 or 4 days in the dead of winter. When asked what we could do, they didnt do much. They pushed our rent back a few days. So we had to use our rent money to kennel our dogs and rent a hotel becouse it was literally 5°F outside! So we spent almost $500 for a hotel and kennel for 3 nights becouse the house we rent was unlivable. They never once offered to take it out of our rent or help, oh no, they still want all their money. Slum... read more

Geneva W.'s profile image
Geneva W. 
5 years ago

I’m pretty sure that this company is writing their own “ good” reviews. They are a joke & will scam you , do yourself a favor and run !! Very unprofessional & every house they have ... EVEN. The new listings are gone when the post them . They are making a living off of having people fill out applications . I wouldn’t recommend this company to my Pet Dog . I will make sure that they are investigated. I’ve been doing my research on them and the scamming has to come to a stop. DO NOT WASTE YOUR TIME OR MONEY 

Business response:

Geneva Williams - I am Donna from BBRENTS. I am sorry there has been confusion around our Deposits and leasing a home. I am willing to work with you to help you to understand our processes if you need to rent from us in the future. 

Michael s.'s profile image
Michael s. 
5 years ago

First thing I don't understand the phone numbers you guys have connected to your website needs to be updated ❗second thing is I notice y'all got a property that says it's available on the 6th of November but somebody live in there so can I still go see it?? Then several postings on several different sites with the words "coming soon" when people are looking for a place to move coming soon isn't what we want to hear we wanna no if the place is available or not 👈 why advertise property's that ain't ready makes no sense.....an... read more

Business response:

Michael Smith - I am Donna from BBRENTS. I am sorry there has been confusion around our Deposits and leasing a home. I am willing to work with you to help you to understand our processes. Thank You 

Frequently asked questions about BBRents

How is BBRents rated?

BBRents has a 4 star rating with 1,737 reviews. 

When is BBRents open?

BBRents is closed now. It will open at 9:00 a.m.