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3189 Princeton Rd, Suite 298, Hamilton, OH, 45011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 a.m. | |
| Sun | Closed |
I have been at this property for over five years and I am very disappointed in the maintenance team..we have been struggling with are garage flooding and are downstairs bathroom backing up with sewage and nothing is ever done or fixed.i have several maintenance orders that has never been fixed or even attempted to be fixed.for the amount of money we pay they should be on it..I have toddlers and the issues in this house is unreal...nothing is ever done.
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
They respond promptly to any concerns or issue that may arise.
Business response:
We appreciate you letting us know. Thank you for your review! We value your input!
Unfortunately the leak was not fixed and there is still a huge puddle of water in the basement. Hopefully this issue can be resolved soon.
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
Many times I was charged way over for couple limbs in my yard. Wasn’t allowed to have my tractor in my driveway. Rents been raised almost 200 dollars in a year and half. Even though I’m going through a huge life event with my son having brain cancer wife not being able to work they will allow me to pay rent late but how am I supposed to pay another $150 extra if I can pay the money I already owe. Also how am I supposed to turn around and pay 1700 a month with 4 children and wife and just my income a week after I pay it late.... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
BBRents is an absolute JOKE. I filled out an application for myself and my wife with them nearly two weeks ago. Underneath each property is a rental criteria page that clearly states the application fee is $30 per person, however we were charged a $45 fee per person, and those fee's add up when your turning in applications to multiple places. I called BBrents about the discrepancy and left a voicemail. After a few days of not getting a call back and multiple follow-up calls to the company, I just gave up and decided to let ... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
Been trying to get a house through these people for a month. Keep getting told we'll put you on the list for a house. That I have picked. I have picked about twenty houses. I even picked one that had just popped up. They told me someone already put a deposit on it. Not sure how that is possible. They have not been very helpful.
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
I was a tenant on Burbank Dr in Dayton OH.The house is infested with mice and bats..I complained several times during my stay and nothing was done.. They are easy to get a house from but they suck at maintaining their homes..When I moved out they took my refrigerator and stove and refuse to let me back in to get it.Horrible company to rent from
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
Your listings said dogs and cat are ok. We put in our application with the info and picture of our dog. We do the walkthrough with Tom while we go over and sign the lease. Our dog was with us and he didn't say anything about dogs not being allowed. Few months of renting we get a rude text message from a woman named "Tabitha" saying we need to pay more since dogs aren't allowed and we have to sign a new lease. She messaged us again threatening we have to get rid of our dog. So far our experiences has been crap. Was hoping we ... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
This rental company will scam you out of your deposit. If you plan on being a responsible tenant like I was for 3 years, and take care of the property like I did for 3 years, they will still find a way out of getting you your money. They actually kept $240 dollars of my security deposit to "clean the windows" and $140 to "clean the yard". They then proceeded to charge me another $140 for a dirty air filter that was brand new!!! This place needs shut down.
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
BBRents has a 4 star rating with 1,616 reviews.
BBRents is closed now. It will open tomorrow at 9:00 a.m.