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BBRents

4.0

About this business

Location details

3189 Princeton Rd, Suite 298, Hamilton, OH, 45011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 a.m.
SunClosed
4.01,881 reviews
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Jen S.'s profile image
Jen S. 
6 years ago

I have been renting with BBRents and they have always been helpful especially with my rent payments. They were always kind and understanding whenever I called. The staff is also very easy to work with whether it is a maintenance issue or just to ask a question. I have never had any problems with BBrents and would recommend them to anyone. 

Olivia O.'s profile image
Olivia O. 
7 years ago

my name is olivia owusu i am looking for one bedroom for rent iwant to no how much is the deposit 

Albert Jones D.'s profile image
Albert Jones D. 
2 months ago

I’m still waiting for someone to come. No one has called or showed up to complete any of the things that I have called and sent pictures for them to do. 

Business response:

Albert, We acknowledge receipt of your work orders concerning the gutter damage and your second-floor balcony. We have initiated the process of obtaining estimates for the balcony repairs from our vendors. We will also follow-up on addressing the broken gutter, including its removal and potential replacement. For projects with significant associated costs, we are required to procure vendor estimates for owner approval. We are forwarding both work orders to the maintenance department for their review and will update your acco... read more

Walker H.'s profile image
Walker H. 
3 months ago

Been without water because of plumping issues for over a month and this has happened 3 times since I’ve lived here. 

Business response:

We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you! 

Westen P.'s profile image
Westen P. 
3 months ago

I drive by the same place for work it hasn’t been rented in 2 years. I looked at the property once. A couple years later same take the fees for applying then deny.  I’m no rocket scientist but something isn’t right here. There’s multiple people complaining about the same thing. Like I said I drive by it everyday to go to work and nothing. Yet they keep taking fees from who ever  Watch yourself with this company all I can say 

Business response:

Westen, the property that you applied for did not sit vacant for two years. We wouldn't have a property sit vacant for two years and accept applications or application fees for a property we are not renting. The property just had a move out. For more information about your application status you can email leasing@bbrents.com. 

Jennifer M.'s profile image
Jennifer M. 
4 months ago

No issues Thank you 

Tessa J.'s profile image
Tessa J. 
4 months ago

No repair has been done! The Rain Gutter is still broken and lying on the side of the house. A new one has not been installed. 

Business response:

Tessa, we are following up with maintenance on this repair and replacement of the gutter. Thank you for letting us know. 

Ryan N.'s profile image
Ryan N. 
5 months ago

From the time reported it took 2 days to come fix the leak. The entire basement flooded several times. The repairmen was awesome - just do not think BB Rents took it seriously. Now I have water damage that I have to deal with. 

Business response:

Ryan, thank you for bringing your experience with the recent repair to our attention. We acknowledge that your request was submitted on February 16th and the work was completed by 9:00 AM on February 18th. We appreciate your feedback regarding the maintenance technician. We regret any inconvenience caused by the water damage and apologize for any delays in addressing the issue. We strive to provide prompt service and will advise the maintenance of your feedback. If you would like to provide further info or feedback regardin... read more

Justin H.'s profile image
Justin H. 
5 months ago

I gave a 1 month notice of moving out due to unforeseen circumstances and made sure everything was in working order before I left. Little do people know that they will charge you for routine maintenance on the furnace even though it is in proper working order. Also charged for a bathroom vent fan that was working properly before moving out. Another downside is they still charge you 2 months worth of rent even if you can’t afford it and serve you with eviction notices that don’t get forwarded to your new address. They keep yo... read more

Business response:

Justin, We understand that unforeseen circumstances can make a transition difficult, and we truly empathize with the stress that comes with an unexpected move. However, we must clarify the details regarding your move-out and the subsequent charges to ensure an accurate representation of the facts. Lease Obligations: While we received your notice, a notice to vacate does not terminate the financial obligations of a signed lease. Per the agreement, when a resident moves out before the term is up, they are responsible for eith... read more

Frequently asked questions about BBRents

How is BBRents rated?

BBRents has a 4 star rating with 1,881 reviews. 

When is BBRents open?

BBRents is closed now. It will open at 9:00 a.m.