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BE Australia - Alexandria
- Internet Marketing
- Alexandria, NSW
About this business
Location details
85 O'Riordan St, Suite 1.02, Alexandria, NSW, 2015, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give 0 stars I would. If I could give 0 stars I would. Once this company was bought out about 12 months ago is when it turned to rot. I signed up for a 12 month evergreen contract, and they clearly stated that they would be in contact with me every few months and they would let me know when the contract was coming to an end so I could choose to opt out if needed. ‘You wouldn’t be left to my own devices’ and the renewal notice wouldn’t ’sneak up on you’ was the exact words I have proof of this conversation on a rec... read more
Avoid! Shady company Almost no benefit to my business. After the 12 months was up and I wanted to cancel they are saying I’ve automatically signed up for another 12 months, received no notice or communication, and it’s impossible to get anyone in the phone.
DONT SIGN UP WITH BIRDEYE I have finally been able to cancel a 12 month contract with Birdeye that cost me over A$3000, for absolutely no benefit to my business. I never even got success in using the social posting feature. Not one review came through the platform and the only business lead messages I got through the platform were from chinese scams...
Read The Reviews Below , Do Not Sign Anything Shocking treatment, fully harassed into signing 12 month agreement , funds withdrawn even before I returned the agreement I wish I had never agreed, everything goes to india as soon as you sign,requested release and they try to blame me, they cannot connect me, was fully lied to by sales person. This is exactly why you do not engage with groups like this!!
PLEASE READ ALL REVIEWS BEFORE SIGNING UP WITH THIS COMPANY!!! I signed with Birdeye 11 months ago because they said they could deliver what another well-known company offers for less. Initially, all was fine, onboarding was ok but lacked back-up, worked with my SEO company to get "widgets" loaded to website to enable texting and instant "Chat". The actual platform works OK but I asked repeatedly for (and did not receive) any documented proof that their platform was increasing my business so I could determine my ROI. We have... read more
Terrible I have been with Birdeye for months, I have had major issues with my account from day 1 that i had to fix myself. Im currently waiting for a response from customer service. Its been 6 weeks waiting. The time wasted has been ridiculous and if one more of their team tells me they understand my frustration then refuse to follow up Im going to get the rest of my business partners to provide reviews of a similar nature. Any company that insists on a 12 month contract and makes it nearly impossible to get out of is one to... read more
Oversold and lied to by salesman I was a podium customer and Birdeye called me and kept in touch so when podium contract was up they slipped in. The salesman told me that if you want to cancel before the 12 month contract ends you will need to let us know 3 months prior to the contract ending which I thought strange. Also said I have a 10 day cooling period which i ended up taking up on the 6th or so day. They said that I couldn’t cancel because it was business to business. The salesman lied to me and they send me a zoom rec... read more
Worst Experience Ever - Stay Far Away from Cube Online or Birdeye! I recently had the misfortune of signing a 12-month contract with Cube Online for my online marketing needs, and I can confidently say it was the worst decision I've ever made for my business. To put it bluntly, Cube Online did absolutely nothing to help my business grow or improve its online presence throughout the entire duration of the contract. From the very beginning, Cube Online made grand promises of boosting my online marketing efforts, increasing my ... read more
Frequently asked questions about BE Australia - Alexandria
How is BE Australia - Alexandria rated?
BE Australia - Alexandria has a 4.6 star rating with 1,957 reviews.
When is BE Australia - Alexandria open?
BE Australia - Alexandria is closed now. It will open tomorrow at 9:00 a.m.