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Bell Honda Service
- Auto Repair
- Phoenix, AZ
About this business
At Bell Honda's Service Center in Phoenix, AZ, our Honda-certified technicians are here to keep your vehicle running smoothly with expert auto care. From essential services like oil changes and tire rotations to more complex needs like battery replacements and brake repairs, our team has you covered. As a Honda service center, we provide repairs using OEM parts to ensure quality and performance. We service all other makes and models with the same high-quality care and expertise.
Location details
701 W Bell Rd, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Save yourself some grief and go to Right Honda instead. Salesman at Bell was rude and had no customer service skills. Did not want to answer questions about extra charges. Actually got mad and walked away from me when I asked about $4000 market adjustment fee !!!!!!
This was my experience at Bell Honda at 701 W Bell Rd, Phoenix AZ on 02/08/2022. I brought my 2016 Honda Civic in for AC repairs as Honda issued a service bulletin extending the warranty to 10 years because of condenser problems. I have owned multiple Honda vehicles because of their reliability and I appreciate it when the manufacturer stands by their products. After the vehicle was inspected, I was told that it was not the condenser and it was actually the evaporator that was leaking. (The evaporator is not under warranty) ... read more
If I could give zero stars I would Bell Honda is the worst dealership I have ever been to awful agents and customer service don't even bother getting on the phone to speak to someone, more like be transferred 8 Times in a matter of 5 minutes hanged up on Numerously. Sales reps are unknowledgeable managers are never in to help. Bell Honda is a crock of shit dealership save your time and money.
Literally every experience I've had at this location is terrible. Most recently I brought my car in because the check engine light came on. I took it to Autozone first and they were able to tell me in 2 minutes what the engine light code was showing. Followed up with an appointment at this dealership waited an hour and forty minutes before I got up and asked for an update. After an hour and forty minutes they told me the same exact thing that Autozone told me. I asked them why it took that long to do exactly what was done in... read more
"....We don't just talk customer service - we live it. Each and every one of our 200 employees knows to treat every customer professionally, honestly, and politely on every interaction." A completely false statement from 90% of the staff we had an interaction with. We had purchased a vehicle on November the 6th-7th which was to be delivered, per the salesman, on November the 20th at the latest. We had worked out a deal and signed all the paper work, however, as the 20th arrived total lack of communication began to occur. U... read more
They won't stop calling me over and over again, all times of the day. I've asked them multiple times now to take me off there call list but it never stops even after I bought a car from somewhere else. Don't give them you're business or phone number!!!!!!
I have been disappointed way to many times at this location and I feel so bad writing this review but people need to know. First, I leased my car in April and we settled so that I pay extra for more miles. Archie the person responsible agreed with us for coverage and extra miles. A few weeks later I find out the paperwork was not filed at all and when I went back to sign again they had changed the mileage amount without giving me a lower price. I adamantly asked for a refund. Everything was ok. I went for an oil change, the ... read more
It's incredibly unfortunate that the sales and service side don't communicate at all. I went in today to get my Zantek done. Which was something that is added on when purchasing the car from them. Got there and the service people said due to the rock chips they advised against it because it will fade the paint. Sent me over to finance to speak with them about getting a refund. They said they didn't deal with that. Sent me to the sales team. The guy that helped me there gave a completely different answer. Sent me back to serv... read more
If you're in the market for a new or used vehicle, I would recommend that you stay AWAY from Bell Honda. On Saturday October 9th my wife and I went in to look at a small used truck the dealership has published on Auto Trader. After negotiating with "Sales Manger - Rodrigo" he gave me a best and final price ($32k) that was $500 more than my maximum budget. Rodrigo was extremely nice and told my wife and I to sleep on it and if we changed our mind, to call him back. I responded via text the next day, Sunday October 10th and in... read more
Frequently asked questions about Bell Honda Service
How is Bell Honda Service rated?
Bell Honda Service has a 3.5 star rating with 835 reviews.
When is Bell Honda Service open?
Bell Honda Service is closed now. It will open on Monday at 7:00 a.m.